Job Description

Why us?

Hotel Alpenrock brings a fresh take on mountain hospitality to Breckenridge, Colorado. Inspired by the town’s adventurous spirit and gold-rush roots, our four-star service mountain modern hotel delivers authentic local character, and easy access to world-class skiing, hiking, biking, and year-round outdoor adventure. Located at the base of Peak 9 and steps from historic downtown, Hotel Alpenrock is designed to help guests experience the very best of Breckenridge.

As part of Sage Hospitality Group, we believe hospitality is about enriching lives—one experience at a time. Our team members create memorable stays for travelers from around the world while building genuine connections with our guests and our community. Through thoughtful service, collaboration, and creativity, we bring the spirit of Breckenridge to life for every guest who walks through our doors.

We’re looking for curious, independent thinkers who bring energy, creativity, and have a passion for hospitality. At Hotel Alpenrock, you’ll have the opportunity to grow your career, contribute ideas, and be part of building Breckenridge’s newest luxury hotel. If you are here for the outdoors, value great teamwork, and want to create unforgettable experiences, meet us in the mountains.

The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.

Job Overview

The Sales & Catering Coordinator provides administrative and operational support to the Sales department at Hotel Alpenrock, including group sales, catering, weddings, social events, and conference services. This position serves as an initial point of contact for incoming sales and catering inquiries, qualifies and distributes leads to the appropriate Sales Manager, and supports event coordination, client communication, departmental reporting, and event documentation.

The role supports the sales and event planning process through timely lead management, accurate information, and effective coordination between clients, Sales, Conference Services, and hotel operations.

Responsibilities

Keep opportunities moving

• Be a welcoming first point of contact for incoming sales and catering inquiries by phone, email, website, and hotel lead platforms.
• Learn about each client’s needs, including dates, guestroom requirements, attendance, meeting space, catering, budget, and decision timeline.
• Direct qualified leads to the appropriate Sales Manager and help ensure inquiries are acknowledged within 24 business hours.
• Keep lead records, assignments, and activity details accurate and up to date in Delphi and other sales systems.
• Support sales reports, prospecting projects, departmental meetings, and other administrative needs.

Help create memorable events

• Support the planning of meetings, weddings, social events, private dining experiences, and catering functions.
• Assist Conference Services with Banquet Event Orders (BEOs), menus, event diagrams, timelines, group resumes, and other important documents.
• Help gather and confirm details such as guest counts, dietary needs, audiovisual requirements, room setups, and special requests.
• Coordinate client planning meetings, tastings, site visits, and other event-related appointments.
• Share event updates with the right hotel teams and help keep everyone informed as plans come together.

Make every connection count

• Communicate with clients, meeting planners, wedding couples, and hotel partners with warmth, professionalism, and follow-through.
• Assist with site inspections, hotel tours, itineraries, welcome gifts, and VIP amenities.
• Work closely with Sales, Conference Services, Front Office, Food & Beverage, and other departments to support a smooth experience from planning through execution.
• Help coordinate client appreciation events, sales luncheons, familiarization visits, and promotional activities.
• Keep sales materials, catering menus, event files, and client-facing resources organized and current.

Qualifications

Education/Formal Training

High school diploma or vocational secretarial.

Experience

Previous sales, hospitality, and secretarial experience preferred.

Knowledge/Skills

• Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
• Alphabetizing, grammar and punctuation skills.
• Standard business letter formats.
• Strong editing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.
• Able to read contracts and letters.
• Able to use computers.
• Excellent attention to detail and multi-tasking skills.
• Bending/kneeling - repeated bending and kneeling required while filing
• Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment

Benefits

• Winter Housing Stipend
• Epic Local Pass or End of Season Bonus
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.

Salary

USD $26.00 - USD $28.00 /Hr.