Job Description

Sales Capability Trainer

Location: Tokyo

Department: Sales

Job type: Full Time

Join us and make a difference when it matters most!

At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.

Role & Responsibilities

You will be joining the business as a capability development leader, tasked with enhancing the sales division’s execution capabilities and accelerating appropriate use within healthcare facilities. You will design and cultivate skills directly linked to the sales model. You will strengthen KAM led consensus building, account planning, engagement with multidisciplinary stakeholders, omnichannel utilization, CRM operations and role playing through onsite coaching and systematic learning programmes, and achieving rapid operational readiness and standardizing execution quality.

Capability Development Strategy and Curriculum Design

• Define a competency framework linked to the dual model (account opening × penetration) and design and update the learning journey.
• Develop content (lectures, e-learning, exercises, role-plays) and establish quality standards.

Field Coaching & Certification

• Conduct on-the-job training (OJT) coaching, as well as role-plays and debriefings before and after field visits, to ensure behavioral changes take root.
• Evaluate KAM consensus-building and account plan quality, and plan and operate a certification system.

Strengthening Multidisciplinary Alignment and Consensus-Building Skills

• Provide guidance on creating and updating decision-maker maps and decision-making pathways to enhance practical consensus-building skills.
• Provide training on facilitation techniques for updating SOPs, workflows, and protocols within medical facilities.

Support for Omnichannel & CRM Implementation

• Standardize the planning, execution, documentation, and review of remote detailing, digital material utilization, and Veeva/CRM.
• Support the adoption of data-driven, precise targeting and the habit of conducting KPI reviews.

Effect Measurement and Continuous Improvement

• Measure training effectiveness before and after sessions, and visualize correlations with "adoption" KPIs.
• Continuously improve curriculum and coaching design based on data.
  

What you’ll bring

• Bachelor’s degree
• Master’s degree or higher; degrees in education, business
  administration, or human resources development are preferred
• MR Certification
• Standard driver's license
• Instructional design or coaching certifications preferred
• 5+ years of experience in sales training, competency development, or
  KAM coaching
• Experience in implementing KAM/sales capabilities within
  the healthcare industry is an advantage
• Pebble Management experience preferred
• Practical support experience in university hospitals and major
  hospitals
• Learning/Instructional Design experience
• Experience in Facilitation / Coaching / Constructive Feedback
• Consensus Building with Diverse Healthcare Professionals
• Demonstrable track record in Account Planning, Review Implementation and Improvement
• Ability to drive cross-functional integration
• Data literacy (KPI design, analysis, and insight extraction)
• Design and Implementation of Omnichannel Strategies
  

Diversity and Inclusion

Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.

About Mundipharma

Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com.

Join our talent pool

If you’re not sure this role is right for you but you’re keen to hear about future opportunities at Mundipharma, join our talent community and be the first to hear about new roles.

Additional Job Description:

Primary Location:

JP Tokyo

Job Posting Date:

2026-03-18

Job Type:

Permanent