Älmhult is where IKEA began, and where we continue to challenge ourselves to find better ways forward.
People from all over the world come here to work, live, visit and experience the destination Älmhult and IKEA. It is a place where ideas become reality, where different perspectives meet and where we work together to create experiences that matter to co-workers, guests and the many people.
At IKEA Älmhult AB, around 270 co-workers develop and operate IKEA Museum, IKEA Hotell, restaurants, meeting places and experiences that make Älmhult a destination in its own right.
As we continue to grow and develop, we are looking for people who want to be part of the journey.
And this is where you come in.
Every guest journey starts somewhere. It might be a question about a hotel stay, a booking for a meeting or an enquiry about an experience at IKEA Museum. Whatever brings people to Älmhult, we want to make it easy for them to discover, book and enjoy everything we have to offer.
As we continue to strengthen our Sales & Booking capability, we are building a more proactive and relationship-driven way of working that helps us create even better experiences for guests and customers. As a Sales & Booking Generalist, you will play an important role in that journey by helping guests, customers and partners find the right experiences, services and solutions.
As part of our Sales & Booking team, you will help guests discover and experience everything IKEA Älmhult has to offer, from hotels and museums to meetings, events and restaurants, including IKEA Hotell, IKEA Museum, Museum of Furniture Studies, Aktivitetshuset, Bölsö, our restaurants, meetings and events.
You will follow the guest journey from first enquiry through booking and arrival, building relationships, identifying opportunities and helping create memorable experiences across IKEA Älmhult's hospitality and destination offer.
Your success will be reflected in satisfied customers, stronger customer relationships, increased conversion and more enquiries turning into confirmed bookings.
We are looking for an engaged, service-minded and down-to-earth person who enjoys working with people, creating positive customer experiences and making things happen.
You understand the importance of great hospitality and know how to combine customer needs with a proactive and commercial mindset. You enjoy building relationships, identifying opportunities and taking initiative to create value for both customers and the business.
Experience from hospitality, customer service, sales, events or another customer-focused business will be valuable. You don't need to know everything about our different businesses from day one. What matters most is your curiosity, willingness to learn and ability to create great experiences through every customer interaction.
This is an opportunity to join a team that is shaping how guests discover, book and experience IKEA Älmhult. If you enjoy building relationships, creating great guest experiences and being part of a business that is growing and evolving, we would love to hear from you.
For this role we are recruiting 3 people.
We recruit based on values, competence, potential and diversity, and we welcome applications from people with different backgrounds, experiences and perspectives.
Please submit your application no later than 15 November. Apply with your CV only – there is no need to submit a cover letter. Instead, you will have the opportunity to tell us more about your experience through the screening questions in the application system.We encourage you to apply as soon as possible, as interviews may begin before the application deadline.
As we continue to support co-workers through organisational change, internal candidates may be considered alongside external applicants throughout the process. At the same time, we are excited to welcome new perspectives and experiences and look forward to hearing from candidates both within and outside IKEA.
If you have any questions about the role, the recruitment process, or if you require any adjustments during the recruitment process, please contact Recruiter Therese Carlsson at therese.carlsson1@inter.ikea.com or Hiring Manager Sara Schill at saracharlotta.schill@inter.ikea.com.
ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.
How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.
ABOUT INTER IKEA GROUP
The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.
• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
