Job Description

Sales BDC Representative – Appointment Specialist

Space Coast Honda | Florida

Join the Space Coast Honda Team!

Are you outgoing, motivated, and enjoy talking with people? Do you have a passion for customer service and the drive to succeed? Space Coast Honda is looking for an enthusiastic Sales BDC Representative – Appointment Specialist to join our growing team!

This is an exciting opportunity for someone who enjoys connecting with people, building relationships, and helping customers take the next step toward purchasing their next vehicle.

What You'll Do

• Respond to incoming internet, phone, and website sales inquiries.
• Make outbound calls, send text messages, and follow up with potential customers.
• Schedule and confirm appointments for our showroom sales team.
• Build relationships with prospective customers and create a positive first impression.
• Follow up with customers who have previously expressed interest in purchasing or trading in a vehicle.
• Work closely with the sales management team to generate showroom appointments and increase sales opportunities.
• Maintain accurate customer information and follow-up activities in our CRM system.

What We're Looking For

• Excellent verbal and written communication skills.
• Friendly, outgoing, and professional personality.
• Strong phone presence and customer service skills.
• Self-motivated with a positive attitude and desire to succeed.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable using computers, email, texting, and CRM software.
• Previous BDC, call center, sales, or automotive experience is a plus, but not required.

What We Offer

• Competitive compensation opportunities.
• Training and support to help you succeed.
• Friendly and supportive team environment.
• A fast-paced and exciting automotive environment.
• The opportunity to be part of an established Honda dealership.

Why Space Coast Honda?

Our Sales BDC team plays an important role in the success of our dealership. We are looking for individuals who understand that every phone call, text message, and customer interaction is an opportunity to create a great experience.

You don't have to be an automotive expert to succeed. We are looking for the right personality, work ethic, communication skills, and willingness to learn!

Ready to Join Our Team?

If you're energetic, personable, organized, and ready to turn your communication skills into a rewarding career, we'd love to hear from you!

Apply today and become part of the Space Coast Honda family!