Mossy Toyota

Sales BDC Representative

Mossy Toyota  •  $25 - $27.50/hr  •  El Cajon, CA (Onsite)  •  19 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. Handling all incoming phone and internet leads, contacting the clients and through superb product knowledge and customer handling skills, will schedule daily appointments. Upon arrival the coordinator will meet & greet the client, then escort and introduce client to a representative in the sales department.

Employees in this position will paid a base hourly wage ranging from the applicable minimum wage up to $20.00 per hour. However, additionally they will be paid commissions and/or bonuses, which vary based on performance, with the expected average annual commission earnings of approx. $50,000 to $55,000.

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

  • Medical, Dental & Vision
  • Group Insurance Plans & Discounts
  • 401K Retirement Savings Plan
  • Paid Vacation and Holidays
  • Disability Insurance
  • LAP (Life Assistance Program)
  • Basic Life, Dependent & Accident Insurance
  • Growth Opportunities
  • Paid Training
  • Employee Purchase Incentives
  • Family Owned & Operated
  • Health & Wellness
  • Flexible Work Schedule
  • Discounts on Products & Services
  • Direct Deposit

Responsibilities

  • Providing excellent customer service to internal and external customers
  • Promote an understanding of and strong commitment to client satisfaction & the Mossy team
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads to make an appointment with sales department
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
  • Maintain comprehensive and up to date knowledge of products and services offered

Qualifications

  • At least one previous role based in strong customer service experience
  • People skills that contribute to effective communication
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Accepts constructive criticism with motivation towards improvement in job performance
  • Professional appearance & punctual
  • High school graduate or equivalent

Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.

Mossy Toyota

About Mossy Toyota

At Mossy Toyota, we know San Diego drivers have no shortage of options to turn to when they’re trying to find a new or used Toyota or are in need of service and repairs. Fortunately, our Toyota dealership serving San Diego can offer you plenty of reasons to choose us over all the rest!

As part of the Mossy Auto Group, we belong to a family of dealerships that’s been in business for over 90 years, and we’ve been helping San Diego County drivers1982. We’re dedicated to our community at Mossy Toyota, and we know that we have our customers to thank for our continued success. Over the years, Toyota has honored us with the President’s Award year after year since 2010 as well as three Leadership Awards for our rental department, and when you combine our national recognition with our local reputation, it’s clear that we treat our customers the right way.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2002
Social Media