Job Description

Sales/Intake Attorney – Criminal Defense | Michael & Associates, Tennessee

Michael & Associates is redefining what it means to be a criminal defense firm in Tennessee

After achieving tremendous success and rapid growth in Texas, we’re now expanding into Tennessee, bringing our proven model of innovation, teamwork, and premium client service to a new market.

Our mission is clear: to become the largest and most effective criminal defense firm in the nation within three years, while fostering a culture where attorneys thrive personally and professionally — and every client receives top-tier defense and white-glove service

Who We Are

We’re not your typical defense firm. We combine legal expertise with the operational excellence of leading tech companies — using advanced digital marketing, streamlined processes, and data-driven systems to deliver a premium, white-glove client experience.

This approach has already made us one of the largest defense firms in Texas, and now we’re expanding into California with the same mission: to redefine criminal defense

About the Role

As a Sales/Intake Attorney, you’re the first voice clients hear when they reach out for help. You’ll speak with individuals facing serious legal challenges, listen to their stories, and help them understand why Michael & Associates is the best choice to protect their future.

This is not cold calling — every potential client you speak with is already qualified and seeking representation. Your job is to build trust, demonstrate our value, and guide them toward securing our firm’s defense.

Key Responsibilities

• Engage and Convert: Conduct daily consultations with ~20 qualified leads. Build rapport quickly, identify needs, and close client retainers.
• Educate and Advise: Develop a strong understanding of Tennessee criminal law and our firm’s approach so you can confidently answer client questions.
• Empathize and Reassure: Clients are often scared and overwhelmed — your professionalism, patience, and empathy will turn anxiety into trust.
• Represent the Brand: Every call reflects our core promise: zealous advocacy and white-glove service. You are the first impression of Michael & Associates, and you set the tone for the entire client journey.

Why You’ll Love This Role

1. Join a Rapidly Growing Firm
You’ll be part of our Tennessee launch team — shaping a new market for one of the most ambitious defense firms in the nation.

2. Real Career Growth
Unlike most small defense firms, we offer a true growth path. Top performers can lead intake teams, manage markets, and take on larger leadership roles as we scale nationwide.

3. Innovative, Tech-Driven Culture
We embrace technology, automation, and continuous improvement — empowering our attorneys to work smarter and focus on results.

4. Team-Based Success
We win together. Every client benefits from collaboration across our firm, ensuring you always have expert support and shared goals.

5. Make an Immediate Impact
Your work directly changes lives. From the first conversation, you’ll help people regain control of their situation and feel hopeful again.

Requirements

• You Enjoy Consultations and Client Interaction
  You’ll be speaking with potential clients on the phone every day — and we mean a lot If you don’t genuinely enjoy engaging with people, listening to their stories, and guiding them toward solutions, this isn’t the right role. But if you thrive on meaningful conversations and helping clients take that first step toward peace of mind, you’ll love it here.
• Proven Phone Sales Skills
  You don’t just talk — you connect. You’re friendly, empathetic, and professional, but also confident and persuasive. You can build rapport quickly, handle objections gracefully, and explain legal value clearly. Prior experience in phone-based sales or client consultations is a big plus.
• Licensed (or Eligible) Attorney
  To qualify, you must have one of the following:
• An active Tennessee Bar license, or a clear plan to obtain one; or
• An active Bar license from another state for 5+ years, making Tennessee admission straightforward; or
• A Bar license from a state with reciprocity with Tennessee.
• You Love the Phone — Seriously
  We can’t stress this enough: this role is about talking with people all day, every day. If that energizes you, you’ll thrive here. If not, this probably isn’t your ideal fit.

Benefits

Competitive Salary Range: $130000– $200000 per year (depending on experience and performance)