Job Description

Sales Associate Trainee - Texas First Rentals

Department: Texas First Rentals (TFR)

Employment Type: Full Time

Location: TFR - FTW Supply

This role develops and grows sales with new and existing customers. Responsibilities include participating in a variety of focused developmental activities, assignments, and rotations over 12-18 months.

Additional Role Specific Job Summary Items:

• Rental:
  • The Sales Associate Trainee – Rental learns all aspects of Texas First Rentals sales methods and practices, to become a contributing member of the sales team as an Outside Sales Representative.
• Supply:
  • The Sales Associate Trainee – Supply learns all aspects of Texas First Rentals sales methods and practices, to become a contributing member of the sales team as a Supply Sales Representative.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Learns the company's culture and organizational structure; Support and learn about branch operations
• Learns accurate use of systems for quotes, rental, sales, reservations, territory management
• Gains an understanding of implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
• Builds and maintains internal relationships with key support teams
• Collects customer information and understand needs for use on future sales and marketing campaigns
• Leverages Marketing & Sales tools to identify and sell to customers
• Utilizes CRM to uncover opportunity from dormant and inactive accounts as well as long lost
• Coordinates with branch departments to ensure customer satisfaction; and communicate field issues to branch or Supply personnel, as applicable
• Works with ISR's to provide solutions to customers around equipment needs assessment, training, demonstrations, quotations, catalogs, credit apps
• Negotiates prices on equipment rentals and sales in accordance with pricing policies and procedures
• Drives customer engagement to local events/promotions
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Additional Role Specific Essential Functions:

• Rental:
  • Learns all functions of an Outside Sales Representative by actively participating in hands on training to include joint sales calls, passing leads, and opening up new accounts
• Supply:
  • Learns all functions of a Supply Sales Representative by actively participating in hands on training to include joint sales calls, passing leads, and opening up new accounts

Knowledge, Skills, and Abilities

• Knowledge of applicable accounting principles, budget preparation, and business acumen
• Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales)
• Excellent selling, negotiating, and closing skills with ability to build long term business relationships
• Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Excellent verbal, written, communication, and presentation skills
• Exceptional organizational, self-management, time management, and multitasking skills
• Proficient with MS Office Products such as Excel, Word, PowerPoint
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Understands the implications of new information for both current and future problem solving and decision-making
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• The ability to read and understand information and ideas presented in writing
• The ability to listen to and understand information and ideas presented through spoken words and sentences

Additional Role Specific Knowledge, Skills, and Abilities:

• Rental:
  • Demonstrated knowledge of construction equipment and rental industry
• Supply:
  • Demonstrated knowledge of supply product and construction industry

Requirements

Education and Experience:

• High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
• Three to five years of work-related skill, knowledge, or experience is required

Supervisory Responsibilities:

None

Travel:

• Up to 5% travel may be expected
• Valid driver’s license

Physical Requirements:

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Work Environment:

• This job is generally performed in a retail, office, and construction environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
• This job does require working outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
• Frequently works at fast pace with unscheduled interruptions

Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.