Job Description

Why join us?

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

At DWR we don’t just sell modern design—we build modern careers. As part of our team, you’ll have the opportunity to grow in a dynamic retail environment where creativity and relationship-building are at the core of everything we do.

What We Offer:

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!
  

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:
Our Sales Associates are product and sales experts who work to tell the story behind our iconic products. Design Within Reach (DWR) Outlets sells furniture, lighting, rugs, and accessories. We offer a wide range of products for living, dining, bedroom, and outdoor areas. DWR is known for its focus on authentic and iconic designs.

As a Sales Associate you will sell over 200 premium modern design brands in one place. DWR Outlet Sales Associates build their sales and business through working with new and existing customers, outreach, and interactions from the store's social media and web traffic. Sales Associates report to the General Manager.

What you’ll do:

• Sell over 200 premium modern design brands
• Maximize sales to exceed requirements and dive orders to hit sales targets
• Utilize social media, outreach, walk-in traffic and client data to increase sales.
• Maintain the store's design and visual standards.
• Facilitate the Design Within Reach client experience in store.
• Drive engagement by providing excellent client experiences.
• Attending store meetings, product trainings, and utilizing the Design Within Reach website and catalog to increase product and design knowledge as well as industry awareness.

What We're Looking For:

• Background in retail sales or customer success preferred.
• Ability to identify client needs, problem solve, communicate with internal and external parties both verbally and in writing explaining product features and benefits.
• Experience with a POS system and proficiency with MS Office software, web navigation preferred.
• Able to routinely move objects weighing over 20 pounds and to understand safety requirements

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com