Fiskars Group

Sales Associate, Royal Copenhagen Flagship Store

Fiskars Group  •  Kingdom of Denmark (Onsite)  •  2 hours ago
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Job Description

Founded in 1775 as “The Danish Porcelain Factory” under the patronage of Dowager Queen Juliane Marie, Royal Copenhagen is among the oldest companies in Denmark. Deeply anchored in craftsmanship, royal heritage and timeless design, Royal Copenhagen is one of the most luxurious porcelain brands in the world. An innovative approach and steadfast determination have made Royal Copenhagen a part of Danish cultural history and a true national treasure.

Join Our Team as a full time Sales Associate!

Are you passionate about design and delivering exceptional customer experiences? We are looking for three motivated and customer-focused individuals to join our team as Sales Associates. Two positions are permanent full-time roles, and one is a full-time maternity cover position. As a brand ambassador for Royal Copenhagen,renowned for its craftsmanship, design heritage, and timeless products, you will play a key role in creating memorable shopping experiences and representing our brand at its very best.

Position:Sales Associate
Location:Royal Copenhagen Flagship Store, Amagertorv 6, 1160 København K
Working hours:
This position is 37 hours

Responsibilities:

  • Engage with customers warmly and professionally, providing personalizedassistanceand expert product knowledge.

  • Showcase the artistry and craftsmanship of Royal Copenhagen’scollections, educating customers about the unique designs and rich heritage.

  • Maintain a visually appealing store environment, ensuring product displays are well-presented and enticing.

  • Process sales transactions accurately and efficiently

  • Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed expectations and build lasting relationships.

  • Collaborate with the store team to achieve sales targets and contribute to overall store success.

  • Use storytelling to engage customers, ignite their imagination, and drive sales.

Requirements

  • Previous retail or customer service experience, preferably in a design-focused environment.

  • Genuine enthusiasm for high-quality design and a keen appreciation ofthe brandscraftsmanship and heritage.

  • Exceptional interpersonal and communication skills, with a friendly and approachabledemeanor

  • Strong attention to detail and organizational abilities to maintain an inviting store environment.

  • Ability to work effectively in a team-oriented environment while also being self-motivated and proactive.

  • Flexibility to work a schedule that may include evenings, weekends, and holidays.

PerksandBenefits

  • Competitive hourly wages with opportunities for growth and advancement within the company.

  • Employee discounts onVita Brandproducts, allowing you to enjoy the beauty of our design firsthand.

  • Ongoing training and development to deepen your knowledge ofthe brand’shistory, collections, and craftsmanship.

  • A positive and supportive work environment that values teamwork, creativity, and exceptional customer service.

  • The chance to be part of a globally recognized brand that represents timeless elegance and superior design.

If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Royal Copenhagen, we would love to have you on our team!

With untiring enthusiasm, Royal Copenhagen continuously revitalises itself and its historic aesthetic, time and time again. Won’t you join us?

Read more: fiskarsgroup.com

Read more: royalcopenhagen.com

Fiskars Group

About Fiskars Group

Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. We are driven by our common purpose: Pioneering design to make the everyday extraordinary. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2024, Fiskars Group’s global net sales were EUR 1.2 billion and we had close to 7,000 employees. We have two Business Areas (BA), Vita and Fiskars.

BA Vita offers premium and luxury products for the tableware, drinkware, jewelry and interior categories. Its well-known brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2024, BA Vita’s reported net sales were EUR 605 million. Already 50% of BA Vita’s net sales comes from direct-to-consumer sales, comprising approximately 500 stores and approximately 60 e-commerce sites.

BA Fiskars consists of the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2024, BA Fiskars’ net sales were EUR 547 million.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Espoo, FI
Year Founded
1649
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