Burberry

Sales Associate - Leccio The Mall Outlet

Burberry  •  Florence, IT (Onsite)  •  4 hours ago
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Job Description

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

We are hiring a Sales Associate to join our team at Leccio – The Mall Outlet, where you will play a key role in delivering a refined and memorable customer experience. As a brand ambassador for Burberry, you will bring our heritage, craftsmanship and innovation to life through every client interaction. This role blends client engagement, storytelling and commercial awareness to drive both individual and store performance.
  • Deliver an exceptional and personalised client experience that reflects Burberry’s luxury positioning
  • Build and nurture long-term client relationships to support repeat business and loyalty
  • Demonstrate strong product knowledge and confidently communicate craftsmanship, heritage and innovation
  • Contribute to achieving individual and team sales targets with a consistent and proactive approach
  • Maintain visual merchandising and store standards in line with global brand guidelines
  • Support day-to-day store operations, including stock management and team collaboration
  • Experience in a customer-facing role within retail or luxury environments is beneficial
  • Passion for client experience, styling and storytelling
  • Strong communication skills with the ability to connect authentically with diverse clients
  • Proactive, organised and able to work both independently and as part of a team
  • Commercial awareness with a focus on delivering results through service excellence
  • Flexible approach to working hours, including weekends and peak retail periods

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Burberry

About Burberry

Born from innovation, Burberry is a global luxury brand with a rich British heritage. 

Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. 

Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.

To discover more about our brand values, visit Burberryplc.com 

Industry
Fashion & Apparel
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1856
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