Job Description

As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.

The Goldbelt Tram is a leading tourist destination in Juneau, Alaska. We have millions of guests from around the world visiting one of their “bucket list” destinations! We are looking for positive, friendly, and enthusiastic ambassadors to represent Alaska, our local culture, and the Goldbelt Tram! We need you to deliver an incredible and memorable retail experience that continues beyond the store visit. 

Part-time and full-time schedules are available.

We're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.

Pay and Benefits:

Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.

Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value.

Sales Associate I Starting Rate: $15.00 - DOE

Sales Associate II Starting Rate: $18.00 - DOE

Qualifications

Necessary Skills and Knowledge

• Possess a passion for delivering outstanding customer experience. 
• Ability to handle stress under pressure. 
• Ability to learn, understand, and follow or and written instructions/directions. 
• Ability to build positive and cooperative work relationships 
• Cash handling skills. 
• Ability to meet time and attendance requirements.
• Ability to work all different shifts including days, evenings, holidays and weekends.
• Ability to handle stress under pressure.
• Ability to provide quality customer service.
• Able to communicate verbally and understand and follow written and verbal instruction.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Ability to work directly with the public, providing information and assistance on a daily basis.
• Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.
• Some knowledge of basic cleaning principles, equipment and products.
• Detail oriented.

Minimum Qualifications (education, experience, skills)

• Ability to successfully pass a background check.

Preferrred Qualifications (education, experience, skills)

• Goldbelt Tram Gift shop experience preferred. 

Responsibilities

Job Duties

• Warmly welcome and engage customers as they enter the store. 
• Always maintain a friendly, knowledgeable, and courteous demeanor. 
• Staying knowledgeable about our range of products and actively promotes merchandise to increase customers’ options and enrich the shopping experience 
• Processing orders in a prompt manner using a POS (point of sale) system 
• Promoting special sales, offers and awareness of store loyalty program 
• Explain characteristics and origin of art/merchandise to customers. 
• Assists with inventory such as stocking, displaying, pricing, etc. 
• Ensures daily that the retail shop is cleaned, fully stocked and neat in appearance. 
• Assists with opening and closing procedures. 
• Assists with training of staff when appropriate. 
• Operates the cash register; makes and records cash receipt transactions. 
• Assumes all responsibility for gift shop bank/till. 
• Assists with hauling supplies to/from retail locations