We’re in business to save our home planet. Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. As a certified B Corporation and a founding member of 1% for the Planet, the company is recognized internationally for its product quality and environmental activism, as well as its contributions of more than $240 million to environmental organizations. Its unique ownership structure reflects that Earth is its only shareholder: Profits not reinvested back into the business are paid as dividends to protect the planet.
Job Title: Sales Associate
Reports to:Store Manager
Location: Munich, Germany
We’re in business to save our home planet. Your role will contribute to this mission by providing a complete
shopping experience for our customers, according to the European Retail strategy.
The Sales Associate is responsible for the areas of customer service and sales, store merchandising and
maintenance and store operations.
Be personally available to all customers, identify their needs and address their questions and concerns.
Give accurate and current information about the product for all inquiries; if the correct information is not
at hand, do everything possible to provide an answer before the customer leaves the store.
Maintain the feedback loop to designers and buyers by providing customer comment cards; participate
in information-gathering requests from the Company.
Be a brand advocate for the Company; represent the Company positively to internal and external
customers.
Be a resource for product knowledge, sales and customer service standards/techniques, store operations,
and Company initiatives.
Be an environmental ambassador by leading on environmental initiatives and environmental story telling
in partnership with the Sales Associates and the environmental team.
Check stock daily and restock when necessary to ensure that all products are available for customers.
Perform merchandising duties: folding, hanging, and displaying product according to retail merchandising
standards.
Assist in displaying all featured merchandise prominently in each section.
Maintain the store and employee break area clean.
Operate the cash register, as well as opening and closing it.
Maintain store security including building security and cash handling.
DocuSign Envelope ID: B2BBF786-B5A3-41B0-8209-09C47BACB92C
In order to succeed in this role, it is expected that you will have:
Our offers are based on relevant experience and skills, allowing us to ensure internal equity and consistency across the team.
Every offer we make is carefully reviewed by our People + Culture team. To avoid creating or reinforcing pay gaps, we do not base our offers on a candidate’s previous salary, salary expectations, or negotiation skills
We offer the following benefits:
To find out more about what we offer our employees click here: https://eu.patagonia.com/nl/en/what-we-offer/.
We commit to becoming an anti-racist and anti-discriminatory company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.
We foster a welcoming and respectful environment where every member of our EMEA team feels included, respected and empowered regardless of their race, color, ethnicity, nationality, culture, religion or belief, sex, gender, gender identity or expression, sexual orientation, family or marital status, socio-economic background, disability, age, neurodiversity, or any other aspect of identity or lived experience.
If your application is successful, you will be contacted by one of our recruitment team within 4 weeks to set up a first interview who will talk you through the full interview process.
We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role
Whilst we love hearing from people who are passionate about Patagonia and our purpose, we ask that all applications are submitted through our official application process, including a CV and cover letter. To help us maintain a fair, consistent and objective experience for all candidates, we are unable to review applications or respond to recruitment enquiries received by email, LinkedIn Inbox or other channels outside of the advertised role. Applying through the application link ensures every candidate is considered using the same process and receives equal opportunity throughout the recruitment journey.
Please make sure that your CV and cover letter are in English.
Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. A certified B-Corporation, Patagonia’s mission is to save our home planet.
The company is recognized internationally for its commitment to authentic product quality and environmental activism, donating 1% of sales annually, contributing over $100 million in grants and in-kind donations since 1985.
We’re always looking for motivated people to join us in our retail stores; at our Ventura, California headquarters; Reno, Nevada Service Center; and occasionally in our overseas offices. We’re especially interested if you love spending as much time as possible in the mountains or the wild, feel more at home in a base camp or on the river than an office, and have a passion for something outside of yourself, whether for surfing or opera, climbing or gardening, skiing or community activism.
Learn more about who we are and how we hire by visiting our Careers website at http://www.patagonia.com/us/careers.
