Job Description

Customer Service Welcome customers and offer help promptly and professionally. Help parents and caregivers find suitable clothing and footwear for their children. Answer basic questions about product sizes, materials, features, prices, and availability. Listen to customer concerns and refer issues you cannot resolve to the Store Supervisor. Sales Support Learn the store’s sales targets and help the team work toward them. Approach customers and ask how you can help. Recommend products that match customers’ needs. Suggest related items when useful and appropriate. Displays and Stock Keep product displays tidy, attractive, and easy to shop. Return products to the correct places and replenish displays when needed. Handle merchandise carefully. Report damaged or missing products to the Store Supervisor. Assist with stock counts and deliveries when assigned. Transactions When trained and assigned to the till: Scan or enter products correctly and check prices. Process payments accurately and provide receipts. Follow store procedures for returns, exchanges, and cash handling. Cleanliness, Safety, and Teamwork Keep your work area clean and walkways clear. Follow store safety procedures and report hazards promptly. Work respectfully with colleagues and support the team during busy periods. Attend team briefings and take part in opening or closing tasks when assigned. Qualifications and Skills Certificate, Diploma, or equivalent qualification in Sales, Marketing, Business Administration, Retail Management, or a related field. Good communication and customer service skills. Basic computer and numeracy skills. Willingness to learn about products, sales, and store procedures. Reliable, honest, organized, and able to work well with others. Requirements Qualifications: Entry-Level Sales Associate Minimum requirements. Basic computer literacy. Basic numeracy and ability to handle cash accurately. Good communication and customer service skills. Willingness to learn how to use a POS system and follow store procedures.