Job Description

Membership Manager / Sales Associate

StretchLab Westport, CT

$18–$19 per hour + Commission

Looking for a career that combines sales, wellness, and helping people improve their lives?

StretchLab Westport is seeking an energetic, relationship-focused Membership Manager to help grow our studio community. This role is perfect for someone who enjoys connecting with people, building relationships, and driving results in a fast-paced wellness environment.

As a Membership Manager, you’ll be responsible for generating leads, conducting membership consultations, enrolling new members, and creating an exceptional client experience from first interaction through long-term membership.

What You’ll Do

• Conduct membership consultations and enroll new members
• Follow up with leads through phone calls, text messages, email, and in-person conversations
• Build relationships within the local community and create referral opportunities
• Execute sales outreach and prospecting activities
• Support studio events, promotions, and community partnerships
• Deliver exceptional customer service and member experiences
• Assist with studio operations and daily administrative tasks
• Collaborate with the studio team to achieve membership and revenue goals

What We’re Looking For

• Sales, customer service, hospitality, fitness, or wellness experience preferred
• Strong communication and relationship-building skills
• Comfortable making outbound calls and following up with prospects
• Goal-oriented with a track record of achieving results
• Positive attitude and strong work ethic
• Ability to work some evenings and weekends
• Passion for health, wellness, and helping others

Compensation & Benefits

• $18–$19 per hour base pay
• Uncapped commission opportunities
• Medical, dental, and vision insurance available for full-time team members
• 401(k) program
• Complimentary StretchLab membership
• Growth and advancement opportunities within a rapidly expanding organization
• Ongoing training and professional development

Why StretchLab?

StretchLab is the industry leader in one-on-one assisted stretching. Our mission is simple: help people move better, feel better, and live better. As we continue to grow throughout Connecticut and New York, we’re looking for driven team members who want to grow with us.

If you’re motivated by helping people and excited by the opportunity to earn through performance, we’d love to hear from you.