Inter IKEA Group

Sales Associate

Inter IKEA Group  •  Malaysia (Onsite)  •  2 days ago
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Job Description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

  • Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
  • Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
  • Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
  • Lead/support the implementation of planned commercial activities involving your department throughout the store.
  • Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
  • Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
  • Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

Qualifications

  • Willing to work on shifts, weekends and public holidays.
  • Business-minded and result-driven with a customer focus.
  • Experience of working in a customer- and commercial-oriented business.
  • Experience of working in a fast-paced environment, customer-focused and service industry.
  • Confident in approaching and talking to people in a proactive manner.
  • Interest in people’s everyday life at home and home furnishing.
  • Good personal discipline, meticulous and excellent attention to detail.

Additional Information

We hire based on our values. Watch the video and answer the following question in your application:

How do you contribute to the trust and transparency in your team? Why is it important to trust each other?

Please apply by 31-May-2026.

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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