Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values:

The Salvation Army Canada and Bermuda Territory has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.

Service: We reach out to support others without discrimination.

Dignity: We respect and value each other, recognizing everyone’s worth.

Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose summary:

Thrift Store Clerk is one member of a team of individuals who sees the day to day operations of our thrift store. The clerk is responsible for the general cleaning, sorting of donations, and customer service of running the till.

Accountabilities:

• Responsible for sorting and pricing donations
• Assist with quality control
• Customer Service:answering phone, customer inquiries, concerns etc. as needed
• Operate cash register/Interac Machine as required
• Assist with the counting of money and preparation of bank deposit, as needed
• Active participant in “Tidy Management” (general tidying-up of the store inside and outside and work area)
• Take garbage out daily
• Bring donations from outside
• Sweep/mop store floor
• Shovel snow
• Help with picking up donations for food bank
• Other duties as assigned

CRITICAL RELATIONSHIP MANAGEMENT

Internal

• Will be in direct contact with the Thrift Store Manager

External

• Customers, clients, partner agencies and general public

FINANCIAL AND OFFICE MANAGEMENT:

• Handling of cash through the register and preparing deposits

WORKING CONDITIONS:

• Thrift Store front and back rooms
• Some outside work (different weather conditions)
• Bad smells due to dirty donations
• Soiled donations (bodily, pet, or smoke)
• Tuesday – Saturday 9:30 – 6:00, ½ lunch break

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

education and experience Qualifications:

Education, Qualifications and Certifications:

• Grade 12 or Equivalent

Experience and Skilled Knowledge Requirements

• Training will be provided
• Able to communicate efficiently & effectively with customers and co-workers
• Physically fit, energetic & good co-ordination (position requires frequent bending, twisting, crouching, reaching, reaching overhead, pushing, pulling, lifting, and standing for long periods of time)

Skills and Capabilities:

• Willingness to be flexible in their duties
• Ability to work cooperatively in a team setting
• Must have a positive attitude and pleasant personality
• Able to lift 30lbs
• Follow Health and Safety Procedures

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Understanding of and support for the Mission and Ministry of The Salvation Army

Compensation:

The target hiring range for this position is $15.35 to $18.86 with a maximum of $22.64.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.