Diamonds Direct

Sales Associate

Diamonds Direct  •  Ohio (Onsite)  •  22 days ago
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Job Description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

As a Luxury Jewelry Sales Associate, you will be part of a dynamic and fast-paced team. You’ll have access to an extensive inventory and the industry’s top designers, allowing you to create memorable experiences for our customers. Our culture is built around family, fun, and a deep commitment to customer satisfaction.

Responsibilities:

  • Deliver Exceptional Customer Service Prioritize the needs and desires of each customer, ensuring a personalized and memorable shopping experience.
  • Build Lasting Relationships Foster strong connections with clients, keeping Diamonds Direct top-of-mind for all their luxury jewelry needs.
  • Maintain Product Knowledge Stay informed about our inventory, designers, and the latest trends in luxury jewelry.
  • Showcase Inventory Help customers explore our wide range of options, assisting them in finding the perfect piece.
  • Follow Up Provide post-sale support and follow-up with customers to ensure satisfaction and encourage repeat business.
  • Collaborate with Team Members Work cohesively with colleagues to create a supportive and effective work environment.
  • Uphold Professional Standards Always maintain a polished appearance and professional demeanor.

What’s in it for You?

  • Unlimited Earning Potential Enjoy a commission-based structure with no quotas or pressure to sell warranties or credit apps.
  • Career Development We invest in your growth and success through training and opportunities.
  • Positive Work Environment Join a passionate team dedicated to exceptional service and fun.

Requirements:

  • Previous luxury sales and/or diamond sales experience preferred.
  • GIA certification is a plus!
  • Must be available to work Saturdays, as it's one of our busiest and most rewarding days.

Ready to Join Us?

If you are excited about the opportunity to embody the RHINO spirit at Diamonds Direct, we encourage you to apply! Show us how your passion and dedication can enhance our team.

Don't forget, w e have many opportunities available on our other career site pages. Click here to link to our careers page!

Diamonds Direct

About Diamonds Direct

Founded in 1995 and headquartered in Charlotte, North Carolina, Diamonds Direct offers one of the largest selections of fine jewelry and diamonds in the United States. We source from the world’s most reputable diamond hubs and follow a hands-on approach to the diamond process, ensuring that every gem we offer in our U.S. showrooms meets our high standards of quality. For our guests, this commitment means an informed purchase, backed by direct sourcing and transparency in both sales and pricing. This mission shines beyond our showrooms through the Diamonds Direct Foundation. From evening galas to educational workshops, our partnerships with local nonprofits foster meaningful change across the 30+ communities we proudly call home.

Diamonds Direct is dedicated to fostering a meaningful employment journey by building trusting, lifelong relationships rooted in pride, joy, and confidence. We empower our “Rhinos” to discover unique careers within a supportive family of like-minded professionals who share the qualities of humility, work ethic, passion, and ownership. This common vision fosters a vibrant and rewarding work environment that reflects our commitment to excellence and consistently delivers an industry-leading customer experience.

Industry
Fashion & Apparel
Company Size
501-1,000 employees
Headquarters
Charlotte, NC
Year Founded
1995
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