Laura Canada

Sales Associate

Laura Canada  •  Regina, CA (Onsite)  •  28 days ago
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Job Description

Sales Associate

Reports to: Store Manager
Department: Operations

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Critical Functions

1. Customer Service
▪ Provides exemplary customer service by following the Laura Canada service standards.
▪ Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
▪ Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
▪ Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
▪ Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
▪ Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.

Additional Responsibilities
▪ Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
▪ Completes all assigned administrative functions with accuracy and in a timely manner.
▪ Supports store initiatives as directed.
▪ Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Requirements
▪ Experience in a retail environment preferred
▪ Excellent communication and interpersonal skills
▪ Conducts oneself in a professional manner.
▪ Open to feedback and implements change in a timely manner.
▪ Demonstrates initiative on an ongoing basis.
▪ Positive attitude and confident
▪ Passion to keep learning, growing and adapting

Working Conditions and Environment
▪ Flexible to the hours of the business
▪ Minimum of 3 shifts per week (minimum 3-hour shift)
▪ Participates in inventory twice per year, all training sessions and staff meetings.
▪ Works in a standing/walking position.
▪ Lifts approximately 20-30 lbs of product/boxes, as required.
▪ Uses ladders as required.
Laura Canada

About Laura Canada

Laura Canada est une fière entreprise canadienne familiale, un détaillant de vêtements pour femmes qui possède deux grandes marques : Laura et Melanie Lyne. 

Depuis plus de 90 ans, nous concevons, produisons et offrons des vêtements aux femmes dans tout le pays. Aujourd’hui, nous comptons plus de 140 magasins à l’échelle nationale et employons plus de 2 000 personnes. 

Notre mission : Nous inspirons le vivre-ensemble à travers la joie de la mode.

Chaque jour, nos gens donnent vie à cette mission en :

1.Visant l’excellence – placer la barre haut, avec intention.

2.Prenant en charge – agir en faisant preuve de responsabilité et d’initiative.

3.Prêtant attention – remarquer ce que les autres pourraient ne pas voir.

4.Parlant avec courage – communiquer avec honnêteté, clarté et bienveillance.

5.Établissant des liens – établir des relations solides, à l’interne comme à l’externe.

Chez Laura Canada, la mode n’est pas uniquement une affaire de style, c’est une façon de rassembler les Canadiennes.

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Laura Canada is a proudly Canadian, family-owned fashion retailer, home to two leading women’s brands: Laura and Melanie Lyne. 

For over 90 years, we’ve designed, produced, and delivered fashion to women across the country . Today, we have 140+ stores nationwide and employ over 2,000 people. 

Our mission: We inspire togetherness through the joy of fashion.

Every day, our people bring this mission to life by:

1.Pursuing Excellence – raising the bar with intention.

2.Taking Charge – acting with ownership and initiative.

3.Paying Attention – noticing what others might miss.

4.Speaking with Courage – communicating with honesty, clarity, and care.

5.Connecting – building meaningful relationships inside and out.

At Laura Canada, fashion isn’t just about style—it’s how we bring Canadian women together.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Laval, CA
Year Founded
1930
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