Burberry

Sales Associate

Burberry  •  Shanghai, CN (Onsite)  •  4 months ago
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Job Description

INTRODUCTION

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

JOB PURPOSE

提供令人鼓舞的店铺销售经验,最大化每天的销售额,支持店铺的日常运营

RESPONSIBILITIES

持续性的为客户提供高品质的服务

个人形象符合品牌æ ‡å‡†å’Œå…¬å¸ç€è£…è¦æ±‚

äº†è§£å®¢æˆ·å¹¶é€‰æ‹©é€‚åˆå®¢äººçš„é”€å”®æ–¹å¼æ¥å¼€å±•é”€å”®ã€‚å…·å¤‡è‰¯å¥½çš„äº§å“çŸ¥è¯†ã€å®¢æœåå¯¹æ„è§ä»¥åŠæä¾›é€‚å½“çš„é™„åŠ é¡¹ç›®(与销售相关的)

收集客户资料并建立客史资料库

有效处理电话预订、问讯以及店内各种促销活动

知晓如何处理客人投诉的程序.

çŸ¥æ™“åº—é“ºé”€å”®ç›®æ ‡ï¼Œå¹¶åŠªåŠ›è¾¾æˆå“ç±»åŠåº—é“ºé”€å”®ç›®æ ‡

补充商品以确保店适当的店铺运作.

参与店铺盘点并确保店铺货品数量准确

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协助店铺货物送递(如有要求)

知晓并有效地执行销售所有流程,比如:退款、换货、增值税、客人投诉、备用金 (现金、信用卡授权、订金)等

知晓并执行公司关于员工内部购买程序

çŸ¥æ™“å¹¶éµå®ˆåº—é“ºæœ‰å…³å¥åº·ä¸Žå®‰å…¨çš„ç¨‹åºå¹¶å‚åŠ å¥åº·ä¸Žå®‰å…¨ã€æŸå¤±é¢„é˜²çš„åŸ¹è®­ï¼ˆå¦‚æœ‰è¦æ±‚ï¼‰

积极参与员工培训和店内会议

保证店铺日常的清洁

完成店长或管理层分配的其他任务.

在必要情况下能周末或者节假日上班

能在工作时间以外参与货品调配保证店铺运营顺利进行

执行管理人员分配的其他指责

PERSONAL PROFILE

具有服务意识,å¤šæ ·åŒ–,工作努力有上进心

掌握流利的英语和普通话

良好的沟通技巧

自我激励,å®Œæˆç›®æ ‡

至少2年以上时尚零售行业销售经验, 奢侈品行业经验优先

MEASURES OF SUCCESS

掌握丰富的产品知识

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减少缺货

FOOTER

Burberryä½œä¸ºä¸€å®¶æä¾›å…¬å¹³å°±èŒæœºä¼šçš„é›‡ä¸»ï¼Œå…¬æ­£å¹³ç­‰åœ°å¯¹å¾…æ¯ä¸€ä½ç”³è¯·è€…ï¼Œå¹¶ä»…ä»¥æŠ€èƒ½å’Œç»åŽ†çš„è€ƒæ ¸ä¸ºæ ‡å‡†è¿›è¡Œæ‹›å‹Ÿã€‚

Posting Notes: 中国 || 不合适的 || 上海 || RETAIL OFFLINE || OUTLET || n/a ||

Burberry

About Burberry

Born from innovation, Burberry is a global luxury brand with a rich British heritage. 

Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. 

Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.

To discover more about our brand values, visit Burberryplc.com 

Industry
Fashion & Apparel
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1856
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