Burberry

Sales Associate 16 hrs - London Outlet

Burberry  •  London, GB (Onsite)  •  2 days ago
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Job Description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Part‑Time Sales Associate to join our Chatham Place Outlet team on a 16‑hour per week contract, working flexibly Monday to Sunday. This role plays a key part in delivering the Burberry Experience through meaningful, personalised customer interactions. As a Sales Associate, you will contribute to retail‑led growth by building lasting client relationships, supporting category development and driving store performance. At Burberry, every interaction is an opportunity to inspire and connect.

RESPONSIBILITIES

  • Deliver the Burberry Experience consistently across all customer interactions, reflecting our brand values and standards.
  • Contribute to achieving individual and store sales goals through strong product knowledge and client engagement.
  • Build, develop and maintain relationships with new and existing customers to support long‑term loyalty.
  • Support retail‑led growth initiatives by embracing franchise principles and category development priorities.
  • Maintain operational excellence on the shop floor, ensuring standards are met at all times.
  • Work collaboratively with the wider team to create a welcoming, inclusive and high‑performing store environment.

PERSONAL PROFILE

  • A genuine passion for customer experience and luxury retail.
  • Confidence in building rapport with a wide range of customers.
  • A proactive and responsible approach to achieving shared goals.
  • Strong communication skills and a collaborative mindset.
  • Comfort working in a fast‑paced retail environment with flexibility across the week.
  • An interest in developing retail skills and growing within a global brand.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Burberry

About Burberry

Born from innovation, Burberry is a global luxury brand with a rich British heritage. 

Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. 

Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.

To discover more about our brand values, visit Burberryplc.com 

Industry
Fashion & Apparel
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1856
Website
burberry.com
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