Job Description

Why join us?

Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.

SALES ASSISTANT TRAINEE
Based in Copenhagen

Are you passionate about interior design, furniture, lighting and accessories? Have you completed - or about to complete - an EUD, EUX, HG, HF, HHX, HTX or STX with good results? Are you looking to kickstart your career in retail and develop strong sales and customer service skills within an international design company?

If yes, please read on!

At HAY House, our flagship store located on Strøget in the heart of Copenhagen, you will join a dedicated retail team consisting of both full-time and part-time colleagues. Together, the team ensures that our customers receive the best possible guidance and experience when visiting the store.

You will become part of a professional and youthful environment where collaboration, customer experience and passion for design are central.

The traineeship starts 1 September 2026 and runs for two years.

Being a Trainee at HAY

As a Sales Assistant Trainee at HAY, you are considered a full member of the HAY House team and take part in the daily operation of the store from day one. Your traineeship combines theory and practice, with your daily work based at HAY House and theoretical training taking place at a business college of your choosing, depending on your specialization. You will receive a salary throughout the entire traineeship.

During the programme, you will develop strong competencies within retail, sales and customer experience while gaining deep product knowledge of HAY’s furniture, lighting and accessories collections. After graduation, there may be opportunities to continue your career with HAY.

About the Sales Assistant Trainee position

As a trainee in HAY House, you will work closely with your colleagues to ensure that our customers receive professional guidance and a welcoming store experience.

Your daily responsibilities will include:

• Daily customer contact, including guidance, furniture sales and cash handling
• Refilling shelves and ensuring products are presented according to store standards
• Supporting the daily maintenance of the store and ensuring the store always appears welcoming and well-organised
• Sharing knowledge about HAY and our products to inspire customers and create sales opportunities
• Supporting colleagues in delivering strong sales results and consistent customer experience

Are you the Sales Assistant Trainee we are looking for?

What we expect

• You are service-minded and enjoy interacting with customers
• You are curious about sales and motivated to learn how to create great customer experiences
• You take initiative and contribute positively to the daily tasks in the store
• You are responsible, structured and pay attention to detail
• You thrive in a team environment and contribute to a positive atmosphere in the store

Experience required

• Completed EUX, EUD or HG, or HHX/STX/HTX/HF combined with a 5–10 week retail foundation course
• An interest in furniture, lighting and accessories
• Experience from retail or similar customer-facing roles is a bonus

You want to be a part of HAY?

Then do not hesitate to send us your application and CV, preferably in English, as soon as possible and no later than Wednesday 22 April 2026. We evaluate candidates on an ongoing basis.

If you have any further questions regarding the position, please do not hesitate to contact Recruiter, John Cain at john_cain@millerknoll.com or Store Manager, Simon Lehrmann at simon.lehrmann@hay.com

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com