Job Description

The opportunity

Bring projects to life by building strong relationships, providing expert advice and driving sales with our full product range & trade programs!

Full Time - Monday - Friday roster

Hourly Rate $33.75

Join National Tiles as a Trade Assistant based at our Wingfield store, where you will drive sales and provide exceptional customer service by guiding customers through their projects. Working directly with our trade customers, you'll build long-term relationships that encourage brand loyalty.

We invest in our team, so we're looking for someone eager to learn, develop, and grow their skills in a friendly and supportive environment.

The role

• Greet customers with genuine warmth, making them feel welcome and valued
• Build and maintain strong relationships with our valued customers that drive repeat business
• Contribute to a store experience that reflects the highest industry standards, with care in every detail
• Provide expert product advice and recommendations, proactively driving sales across the full National Tiles range
• Recognise opportunities to upsell, cross-sell and re-engage inactive accounts
• Manage the end-to-end process from quotes to delivery and stock management with accuracy and clear communication
• Safely operate a forklift to assist with deliveries, arrivals and dispatch
• Champion a safe workplace following our health and safety practices

About you

• Eagerness to learn - on-the-job training provided
• Naturally positive and thrive in a team-based environment
• Able to achieve personal and team-based targets
• Capable of independently handling heavy objects
• Ability to communicate and engage with all types of people
• Pro-active, always identifying opportunities to support others
• Hold a forklift license or are willing to obtain one

Work perks

In reward for your hard work, we'll offer you training and leadership development, a competitive bonus structure, and opportunities for career advancement. 

Why our wonderful team choose to work with us:

• Opportunities for career progression – we promote from within!
• Training, development, and leadership courses
• Access to health & well-being programs including EAP
• Excellent company culture that offers a safe and supportive environment 
• Weekly pay cycles
• Generous staff and family discounts
• Your Birthday off every year!