Job Description

What you'll do:

• Prepare and deliver weekly tracking charts of order volume and details
• Answer incoming customer inquiries regarding pricing, product availability, delivery schedules, and payment terms
• Print and organize projects from bidders lists and maps
• Assist Sales Team with group bids and quotes
• Maintain average price chart
• Promptly handle pricing issues/discrepancies
• Assist customers with invoices and statements (in NetSuite)
• Support and troubleshoot NetSuite as needed
• Provide follow‑up on customer quotes, lost sales, and ongoing customer needs
• Monitor administrative workflows to ensure high‑quality customer service and sales support
• Perform additional administrative or sales‑related duties as assigned

What you'll need:

• Previous experience in sales support, customer service, or administrative support (construction, aggregates, or industrial environment preferred)
• Strong verbal and written communication skills
• Proficiency in Microsoft Office, especially Excel
• Ability to multitask, prioritize work, and maintain accuracy in a high‑volume environment
• Comfortable working in a fast‑paced, deadline‑driven operation
• Ability to build and maintain positive working relationships with customers and internal teams

Working Conditions:

• Ability to sit or stand for extended periods of time in office setting
• Ability to lift and carry up to 30–50 pounds as needed
• Regular, dependable attendance required

What you'll get:

• Competitive pay
• Opportunity for annual performance increases
• 401k program with employer matching
• Room for growth and career advancement
• Health insurance
• Dental & vision Insurance
• Paid life insurance
• Paid short term/long term disability
• Paid vacation and sick time
• 11 paid holidays