Job Description

Sales Assistant (CRM, Scheduling & Sales Operations Support)

Job Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring a highly organized and detail-oriented Sales Assistant to support sales operations, CRM management, scheduling, reporting, and proposal coordination.

In this role, you’ll help keep the sales team organized, efficient, and focused on closing opportunities by managing administrative and operational tasks that support the sales process.

This is an excellent opportunity for someone who enjoys structure, communication, and supporting high-performing teams in a fast-paced environment.

Key Responsibilities

CRM Management

• Maintain accurate and up-to-date records within CRM platforms such as Salesforce, HubSpot, Zoho CRM, or Pipedrive.
• Update leads, contacts, opportunities, and pipeline stages.
• Monitor data quality and perform regular CRM clean-up.
• Identify and resolve duplicate, incomplete, or outdated records.
• Ensure CRM data remains accurate and reporting-ready.

Scheduling & Sales Coordination

• Schedule sales calls, demos, follow-up meetings, and internal discussions.
• Coordinate calendars across multiple time zones.
• Manage scheduling through tools such as Google Calendar, Outlook, and Calendly.
• Ensure sales representatives have meeting agendas, materials, and relevant context.
• Handle scheduling conflicts, reschedules, and meeting reminders.

Proposal & Document Support

• Prepare, format, proofread, and organize:
• Sales proposals
• Quotes
• Presentations
• Client-facing documents
• Assist with RFP and RFI responses using approved templates.
• Create and update materials using:
• Google Slides
• PowerPoint
• Canva

Reporting & Sales Metrics

• Generate weekly and monthly sales reports.
• Track pipeline activity, conversion rates, and key sales KPIs.
• Maintain dashboards and reporting visibility for leadership.
• Ensure reporting accuracy and consistency across systems.

Communication & Follow-Up

• Draft and send professional follow-up emails, reminders, and meeting summaries.
• Support inbound lead routing and response coordination.
• Ensure timely communication with prospects and internal stakeholders.
• Help maintain momentum throughout the sales process.

Cross-Functional Coordination

• Collaborate with sales, marketing, finance, and operations teams.
• Coordinate lead handoffs and internal approvals.
• Support contract processing and customer onboarding workflows.
• Help eliminate communication gaps and operational delays.

Requirements

Required Qualifications

• 1–2 years of experience in:
• Sales Support
• Administrative Support
• Operations Coordination
• Executive Assistance
• Experience working with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or Pipedrive.
• Proficiency with Google Workspace or Microsoft Office.
• Strong written English communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Comfortable working remotely during U.S. business hours.

Nice to Have

• Experience preparing:
• Sales proposals
• Presentations
• Sales collateral
• Familiarity with SDR or BDR workflows.
• Experience supporting B2B SaaS, professional services, recruiting, or marketing organizations.
• Basic reporting and analytics experience, including:
• Excel Pivot Tables
• Google Sheets Reporting
• Dashboard Management

Tools & Technology

• Salesforce
• HubSpot
• Zoho CRM
• Pipedrive
• Google Workspace
• Microsoft Office
• Calendly
• Google Calendar
• Outlook
• Canva
• Google Slides
• PowerPoint

What Makes You a Great Fit?

• Highly organized and detail-oriented.
• Strong communicator with professional written communication skills.
• Proactive and dependable with excellent follow-through.
• Comfortable managing multiple priorities simultaneously.
• Enjoy supporting sales teams and improving operational efficiency.
• Thrive in structured, fast-paced environments.

What Success Looks Like

• Accurate and well-maintained CRM data.
• Meetings scheduled and coordinated without delays or errors.
• Professional, accurate, and timely sales documentation.
• Reliable reporting and sales pipeline visibility.
• Positive feedback from sales leadership and stakeholders.
• Consistent support that helps sales teams operate efficiently.

Why Join Us?

• Fully remote work environment.
• Work closely with Account Executives and sales leadership.
• Gain exposure to modern CRM platforms and sales operations processes.
• Opportunity to develop skills in reporting, pipeline management, and business operations.
• Clear growth opportunities into:
• Sales Operations
• Revenue Operations
• Account Management
• Business Operations

Apply Now

If you’re a highly organized professional who enjoys supporting sales teams, managing CRM systems, and keeping operations running smoothly, we’d love to hear from you.