Job Description

1

Why this role matters

The position exists to perform customer focused retail tasks that support the daily operation of the store and the missional objectives of The Salvation Army.

This will include the maximisation of sales and productivity to deliver surplus to support Corps activities. The thrift shop also exists as a valued mission expression of the ministry of The Salvation Army.

About the role

We are seeking a values-driven and proactive Sales Assistant to support the daily operation of the Warrnambool Thrift Shop

Reporting to the Thrift Shop Manager, this is a permanent part-time (12 hours per week) position based in Warrnambool, Victoria. Salary and conditions are in accordance with the General Retail Award Level 3.

You will successfully:

• Provide exceptional customer service to all customers and provide appropriate assistance when working on the shop floor, fitting room, the register or anywhere else as reasonably required.
• Assist in the execution and coordination of all marketing and promotional activities at the store.
• Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point.
• Maintain the appropriate visual standards of the store and ensure stock is organised
• Assist with all housekeeping activities at the store to ensure all activities are done in a timely manner.
• Perform store open & close established procedures as required.
• Comply with secure cash handling and banking established procedures as required.
• Follow Occupational Health and Safety policy and procedures.
• Demonstrate TSA core values in all work-related activities of integrity, respect, compassion, collaboration, and diversity.

About You

• Relevant retail industry and/or customer service experience
• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• Ability to prioritise tasks and manage time effectively

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration