Job Description

We are seeking a highly motivated and talented Sales Assistant to join our team in our Tempe office. In this role, you will partner closely with sales leadership as a trusted resource, ensuring critical administrative functions run seamlessly. You will also serve as an ambassador for the Tempe office, greeting visitors, supporting day-to-day operations, and helping create an exceptional workplace environment. This is an exciting opportunity to grow your career with an established leader in the financial services industry, backed by a team committed to your development and long-term success.

Position Responsibilities:

• Manage internal communications and follow-up on behalf of sales leadership

• Produce and distribute sales desk activity reporting to support management

• Process expenses and invoices and track expenses vs budget

• Manage calendars, scheduling, event coordination and office visits

• Train teams on business tools and applications to streamline execution

• Coordinate onboarding/offboarding for employees, including systems and access

• Run operations (supplies, mail, shipping) to support efficient office administration

• Maintain procedures and records with strong control and accuracy

• Drive special projects and initiatives, tracking actions through close

Required Qualifications:

• Team-first partner who builds trust with leaders and peers

• Clear and effective communicator with strong professional presence

• Thrive supporting fast-paced professionals with precision and urgency

• High school diploma required; college coursework/degree desired

• 1–2+ years of experience supporting sales, business, or admin operations

• Advanced MS Office skills (Outlook, Excel, PowerPoint, Word); quick to learn new platforms

Preferred Qualifications:

• Elite organizer with strong time management and calendar ownership

• Prioritize competing requests and deliver flawlessly against deadlines

• Adapt quickly and handle confidential matters with discretion

• Client-facing liaison for leaders and visitors; represent the sales office professionally

• Intellectual curiosity about and willingness to embrace AI technology

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Referenced Salary Location

Tempe, Arizona

Working Arrangement

Hybrid

Salary range is expected to be between

$42,075.00 USD - $70,125.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify

Company: John Hancock Life Insurance Company (U.S.A.)