Job Description

Our team is redefining the industry – and creating a culture of excellence.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

Atlantic Coast Mortgage, LLC isseeking an experienced Sales Assistant to work alongside a top producing Loan Officer to help drive a positive client experience throughout the mortgage process. This position involves supporting the loan origination process, marketing initiatives and daily office administration. This position is located in our Charlottesville, VA branch office.

Responsibilities:

• Serve as the first point of contact for clients, Realtors, and business partners
• Assist in loan file set up and client communication to ensure a smooth experience
• Attend local events and real estate closings to capture content for social media
• Illustrate excellent customer service skills with clients and applicants
• Efficiently perform a variety of office administrative duties
• Maintain client database and referral partner activity
• Support the Loan Officer with scheduling, client communication, and file management
• Order income verifications and other necessary supporting documentation

Qualifications:

• At least 2 + years of mortgage experience as an LOA or processor
• Excellent written and verbal communication skills
• Exceptional time management and organizational skills
• Ability to learn quickly and multitask with high attention to detail
• Aptitude to work in a fast-paced, deadline-driven environment

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.