Job Description
Sales Assistant (30hrs) - Marks & Spencer St John
Department: Marks & Spencer
Employment Type: Permanent - Part Time
Location: Jersey
** Please make sure you have the correct Right to Work Permissions **
**This role needs someone fully flexible, working 5 days out of 7 **
You already know M&S for amazing food and uncompromising quality, but we need to keep on surprising our customers with all the ways we can support them in store – could this be you?
With experience in providing friendly, efficient customer service in a fast-paced food retail environment. Skilled in handling cash transactions, restocking shelves, maintaining high standards of cleanliness and food hygiene, and assisting customers with product selection with a positive attitude always working towards making welcome recommendations and improving sales. . Reliable, approachable, and able to work well both independently and as part of a team to ensure a positive shopping experience and meet sales targets.
There are lots of ways you can discover your potential at M&S. You just must put your all into every moment, for every customer.
Key Responsibilities
- Provide friendly, knowledgeable customer service and assist shoppers with product selection
- Maintain high standards of food hygiene, cleanliness, and safety at all times
- Stock shelves, rotate products, and ensure correct date checking (FIFO)
- Handle transactions accurately using tills and payment systems
- Monitor stock levels and report shortages or quality issues
- Ensure displays are attractive, well-organised, and fully stocked
- Comply with company policies, health & safety, and food safety regulation
- Deal with customer queries, feedback, and complaints professionally
- Support team members and contribute to smooth daily store operations
Skills, Knowledge and expertise
· Strong customer service and communication skills
· Ability to work in a fast-paced environment
· Cash handling and basic numeracy skills
· Knowledge of food hygiene and safety standards
· Attention to cleanliness and presentation
· Teamwork and cooperation
· Time management and organisation
· Ability to restock and rotate products correctly
· Problem-solving and handling customer queries or complaints
· Reliability, punctuality, and a positive attitude
Benefits
- Competitive Salary
- Discount card for all our brands with a secondary card holder.
- 4 weeks holidays increasing with length of service
- Opt in Contributory Pension Scheme
- Opt in healthcare scheme
- Discount in local restaurants, gyms and much more
- Supportive team environment
- Opportunities for skill development
- Career progression
