Job Description

🏢 About Grupo Pampling

We are a textile company born in Seville more than 20 years ago, with presence in Spain, Europe, and Latin America through over 100 own stores and a solid online channel that connects us with customers worldwide. Our philosophy is based on offering original and sustainable fashion, promoting creativity, diverse talent, and responsible production. We have brands with their own identity: Pampling, Wituka, Pájaro Flama, Nerry, Nostalgic Apparel, Agobio, Catharsis, BM Collective, Citees, Pampling&Co, among others. We have our own screen-printing workshop, Print Guru (El Pulpo), which allows us to control every detail of production and ensure excellent quality. In addition, we manage logistics and distribution internally, optimizing processes and providing an agile response across all our channels.

🤝 Who are we?

We are a diverse and dynamic team that values creativity, collaboration, and the motivation to take on new challenges. We look for people with initiative, commitment, and enthusiasm for design, fashion, and innovation. Our goal is to continue growing alongside a dedicated team, always focusing on offering quality products at competitive prices with close customer service.

🔎 What are we looking for?

We are currently conducting interviews for candidates to join our Pampling&Co Store store in Cologne, with a planned start date in May. We are looking for people available to work both morning and afternoon shifts, with previous customer service experience and a good level of English.

📌 Main responsibilities

Advise and accompany customers throughout the purchasing process.

Handle inquiries, resolve incidents, and manage sales transactions at the checkout.

Support inventory management, stock control, orders, and warehouse tasks.

Maintain store visual standards aligned with brand values.

Be familiar with the catalog, brand identity, garment materials, sizes, timelines, and shipping procedures.

🌱 What do we offer?

Integration into a growing team with a collaborative work environment.

The opportunity to be part of the brand’s expansion project.

A respectful, dynamic, and supportive workplace.