Job Description

At Fresenius Medical Care, we’re dedicated to improving the lives of patients with chronic kidney disease through innovative, high-quality products and treatments. Our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—guides everything we do. With over 110,000 people working across 3,700 dialysis centers and 39 manufacturing sites worldwide, we provide direct patient care through our Care Delivery network, develop and supply medical products, therapies, digital solutions via Care Enablement, and accelerate transformation through our FME Reignite strategy. Our values drive us: We Care for our patients, each other, and our communities. We Connect across teams and borders to deliver excellence together. And we Commit to doing things the right way, growing with purpose, and leading kidney care with innovation and compassion.

Global Commercial, a key sub-function within Care Enablement, plays a vital role in advancing Fresenius Medical Care’s mission to improve the lives of patients with chronic kidney disease. The team brings together Sales, Marketing, Global Sales Excellence, and Global Technical Operations, working collaboratively to deliver high-quality medical devices, technical services, and impactful commercial strategies across global markets.

Goal of function: The Sales Application Specialist Critical Care BeLux combines clinical application expertise with account ownership to ensure Critical Care solutions are effectively adopted and deliver clear patient and customer value. The role builds strong customer relationships, drives solution‑based sales, identifies growth opportunities, and acts as a key link between customers, sales teams, and the organization, contributing directly to sustainable growth in the BeLux region.

Your Responsibilities:

• Deliver advanced Critical Care product and service demonstrations, translating complex features into clear clinical and operational value for customers
• Act as a subject-matter expert, providing advanced product knowledge, answering complex customer questions, and supporting sales strategies in close collaboration with therapy and sales teams
• Lead customer onboarding and adoption of advanced and customized solutions, ensuring alignment with customer needs and workflows while proactively managing and resolving complex issues and escalations through effective coordination of internal stakeholders to deliver timely, high‑quality outcomes
• Maintain regular, value-focused engagement and health checks with key customers to ensure strong value delivery, proactively identify risks, and support retention and renewals, while owning and managing selected Critical Care accounts end-to-end as the primary point of contact—building long-term, trust-based relationships and driving renewals, portfolio growth, and upsell and cross-sell opportunities
• Develop and execute effective account strategies by prioritizing accounts, mapping stakeholders, and delivering tailored solutions that enhance customer loyalty and profitability, while supporting market development and sales performance across the BeLux territory and actively prospecting and building relationships with new Critical Care customers to expand presence within target accounts
• Lead cross‑functional coordination to design and deliver complex, integrated product and service solutions, while maintaining accurate CRM data, supporting hybrid sales initiatives, and providing market, customer, and competitive insights to inform commercial strategy. Act as the internal voice of the customer to help deliver differentiated customer experiences, while ensuring full compliance with quality, legal, and corporate policies

Your Profile:

• Must have a qualified Critical Care Nursing background with a strong professional foundation in clinical applications. The role requires hands-on understanding of critical patient care environments and clinical workflows, experience or knowledge of ECMO is highly preferred. Candidates need to have the required skills to proficiently deliver advanced product, clinical, or technical guidance
• Commercial or sales experience within medical devices, healthcare solutions, or complex B2B environments is considered a strong advantage but can be developed on the job for candidates with the right clinical expertise and mindset
• Fluency in Dutch and French required
• Strong communicator with a high customer focus, building trusted relationships through tailored solutions, while demonstrating accountability, integrity, and consistent alignment with organizational values and ethical standards.
• Proactive and resilient decision‑maker with strong business and financial acumen, using market insight to drive sound commercial judgments, manage conflict constructively, and perform effectively under pressure

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
• Individual opportunities for self-determined career planning and professional development
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
• A large number of committed people with a wide range of skills, talents and experience
• The benefits of a successful global corporation with the collegial culture of a medium-sized company