SEPHORA

Sales and Service Leader - Full Time

SEPHORA  •  $28 - $36/hr  •  New York City, NY (Onsite)  •  2 hours ago
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Job Description

Job ID: 285933
Store Name/Number: NY-5th Avenue (0374)
Address:597 5th Ave, New York City, NY 10017, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities
  • Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
  • Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
  • Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
  • Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
  • Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/hours
    • Full Time: 30-40 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal skills
  • Comfortable in a fast paced and dynamic environment
  • Quick learner with ability to absorb and share product knowledge and training
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you’ll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$28.00 - $36.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
SEPHORA

About SEPHORA

Sephora is the world’s leading global prestige beauty retail brand. With over 50 000 talents across 35 markets, Sephora connects customers and beauty brands within the world’s most trusted and dynamic beauty community. We serve a highly engaged community of hundreds of millions of beauty followers across our global omnichannel network of more than 3 000 stores and iconic flagships, and our e-commerce and digital platforms, offering personalized and immersive seamless experiences across every touchpoint. With our curation of close to 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty.

Since our inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, we have been disrupting the prestige beauty retail industry. Today, we continue to break with convention to drive our mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Neuilly sur Seine, FR
Year Founded
1969
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