Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in Retail Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Your core job responsibilities will be to take accountability for the sales and service process and ensure that sales targets and service standards are met. You will also provide first line supervision to direct reports. This will involve caring and growing of direct reports through providing means and ability to perform their role and holding team members accountable, including providing exceptional customer service, maintaining process standards and ensuring compliance with regulatory requirements.
Are You Someone Who Can:
You Will Be An Ideal Candidate If You Have
Relevant qualification
At least 3 years’ relevant experience
A proven ability to think creatively and deliver innovative solutions
E xperience managing and leading a team
You Will Have Access To
Opportunities to network and collaborate
A challenging working environment
Opportunities to innovate
We Can Be a Match If You
Are adaptable and curious
Thrive in a collaborative working environment
Apply now if you are interested in taking the next step. We look forward to engaging with you.
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
30/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.
Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.
The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.
