Job Description

We are seeking a highly organized and detail-oriented Sales & Operations Coordinator to support our client’s growing wholesale and direct business. This role is critical to ensuring seamless order processing, efficient logistics coordination, and strong support for their sales team.

The ideal candidate thrives in a fast-paced environment, enjoys working cross-functionally, and takes pride in accuracy and execution.

Key Responsibilities

Order Management

• Process and sync orders flawlessly using WooCommerce and QuickBooks
• Validate order details, ensuring pricing and fulfillment terms are spot-on
• Partner with logistics and warehouse teams to keep shipments moving accurately and on schedule
• Manage order logistics, including troubleshooting changes and keeping customers in the loop

Logistics Coordination

• Manage the scheduling of LTL freight for both outbound customer pickups and internal transfers
• Coordinate delivery schedules across a network of carriers, warehouses, and external clients
• Oversee transit accuracy by tracking shipments and resolving any logistical hurdles, from damage claims to delivery delays

Sales Support

• Support sales operations through account management, order monitoring, and price list maintenance
• Coordinate special requests and pricing approvals across departments to ensure timely execution
• Organize and update customer files, ensuring all records are accurate and easily accessible

Reporting & Data Management

• Generate and share inventory reports to ensure sales and operations are always aligned
• Manage sales reporting, including automated weekly updates and custom ad-hoc requests
• Track inventory movement to proactively flag stock-outs or fulfillment risks

Requirements

• 2+ years of experience in sales operations, order management, logistics, or a related role
• Hands-on experience with QuickBooks and/or WooCommerce strongly preferred
• Strong proficiency in Excel or Google Sheets
• Experience in Adobe Illustrator is a plus
• Exceptional attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Strong communication skills and a customer-first mindset

Preferred Qualifications

• Experience coordinating LTL freight shipments
• Background in CPG, wholesale, or e-commerce environments
• Familiarity with inventory management and fulfillment workflows

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps
• Backup internet connection with at least 10 Mbps
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam
• A noise-canceling USB headset
• A quiet, dedicated home office space
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.