Job Description

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the role

Our Solvay Romanian office team, composed of 2 people, is integrated in the sales division of Solvay and focuses on cooperation with regional customers in collaboration with Solvay plants in Bulgaria, Italy, Germany and France.

As a Sales and Office Assistant, you will work on keeping and building cooperation with our local and regional customers to support our sales operations. You will get the opportunity to contribute to our business development and have a positive impact on our results. You will be accountable for:

• Taking full responsibility for all Customer Service Support for our distribution activities and our third party partners to ensure and enhance customer satisfaction.
• Assisting customers and sales managers with any inquiries, requests, or complaints until resolution is achieved.
• Managing and expediting notifications and orders, monitoring them through to completion.
• Collaborating closely with the manager for several administrative tasks to ensure timely resolution.
• Coordinates with other functions and organizations to resolve issues ( sales teams, supply chain, logistics, accounting) as they relate to customer support.

We offer a 4-hour part time contract with a 3 months trial period based on hybrid working mode.

About you

Relevant education degree or equivalent in sales and marketing or chemistry.

Competencies:

• Very good level of written and spoken English for business communication.
• Strong knowledge of Microsoft Office suite.

Behaviors:

• Proactive and collaborative team member.
• Detail-oriented with strong organizational and communication skills.
• Customer-focused and committed to quality service.
• Ability to assume responsibility.

About the pay

Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. The base pay expected for this role is 4325 RON per month in Romania. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

Benefits:

• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
• Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.

About us

Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes.

We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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