Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Providing coordination, insights and support to our high performing sales and marketing teams to drive activity in New Zealand and the Pacific Islands
• Exciting new position in a fast-paced commercial environment
• Full-time, permanent position based in Auckland CBD (hybrid)

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.

The Sales and Marketing Support Coordinator plays a critical role in enabling commercial performance across a dynamic and highly competitive region. Working closely with Sales and Marketing leaders, you’ll assist with sales reporting, campaign coordination, and trade communications that help keep commercial activity running smoothly. This role is well suited to someone who enjoys being across the detail, takes a proactive approach, and can adapt quickly as priorities change.

This is a hands-on opportunity that offers exposure across sales support, marketing activity and day-to-day commercial initiatives. You’ll work with both local and Australia based teams to help coordinate campaigns, maintain trade content, and support activities such as route launches and trade programs. You’ll build strong foundations in a commercial environment while developing your ability to manage multiple tasks, stay organised, and support the team to deliver at pace.

What you’ll bring to the role:

• Previous experience in a sales support, marketing coordination, administration or commercial support role
• Exposure to technical support environments, with experience working with NDC (New Distribution Capability) and GDS (Global Distribution Systems) technologies
• Experience using Amadeus, or similar reservation and distribution systems
• A practical, hands-on approach with the confidence to ask questions and show initiative
• Strong organisational skills, with the ability to manage multiple tasks and shifting priorities
• High attention to detail and a strong focus on accuracy, particularly when handling data and reporting
• Clear written and verbal communication skills
• A collaborative and supportive mindset, with the ability to work effectively with both local and remote stakeholders
• Confidence using Microsoft Office (particularly Excel and PowerPoint), with openness to learning new systems and tools

Why Qantas? 

From born explorers to gifted engineers and those who like keeping people connected, you can find spirit in everyone who works at Qantas, and it's time to bring yours to ours. If you choose to hop on board, you'll join a team of over 26,000 across the globe, including 2,000 in the NZ and Pacific region, where creativity, diversity, and innovation are encouraged. Bring your spirit to ours and help your future take flight.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• Travel: We love to travel and you probably do too. From day one in the role, our employees enjoy heavily discounted Qantas and Jetstar flights including space available upgrades to premium cabins
• Leave: Take a well-deserved break with 4 weeks of annual leave per year, with an extra week granted after 5 years of continuous service
• Holidays and Hotels: Experience a 20% discount on our already fantastic hotel and flight bundles. Additionally, Qantas and Jetstar hotel reservations are available to employees at a 20% reduced rate
• KiwiSaver: We offer up to 4% employer contribution on KiwiSaver
• Professional Development: We want you to feel empowered in your career journey, with the right training tools to support you. Academy Q is our very own personal and professional development hub that gives you access to a library of self-directed online courses. You'll also be supported from day 1 with on-the-job training and coaching, as well as formal training opportunities.
• Health & Wellbeing: We take the health and well-being of our employees seriously, and we're proud to offer discounted health insurance, free flu vaccination, heart and skin checks, regular well-being webinars and a comprehensive employee assistance program to support you in all aspects of your life.

Applications will only be considered for candidates who have the right to work in New Zealand without restrictions or sponsorship.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

If you’re up for achieving the impossible, register your interest and we’ll be in touch.

Applications close: Tuesday, 7th of April 2026