Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.

PRIMARY RESPONSIBILITIES

• Write and negotiate sales and marketing contracts according to Corporate procedures.

• Assembling of the Cafe Event Calendar and Brand Calendar.

• Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.

• Communication and follow up with Group Travel Planners and marketing partners.

• Administration of package programs.

• Ensure receipt of payment from client by following Corporate procedures. Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).

• Updating of “cafe” website to be communicated with Support Center On-Line Marketing team.

• Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.

• Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.

• Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.

• Liaise between Support Center Sales & Marketing departments and the cafe.

• Work with SM, GM, and KM to ensure that contract/menu is executable.

• Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.

• Coordinate operations between departments.

• Attend client functions marketing events and designated parties to provide support and representation of the department.

• Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.

• Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.

• Maintain high morale.

• Operate ethically to protect the image of Hard Rock.

Utilize programs designed to help Save the Planet.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Some college coursework completion.

SKILLS

• Presentation of a professional image to guests, clients, and potential function coordinators

• Composure during stressful events.

• Possession of a take charge attitude tempered with diplomacy.

• Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.

• Must possess strong communication and listening skills, excellent reading and writing.

• Comprehend professional language, either written or spoken, to communicate.

• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS
Employees are expected to be able to perform the job functions with reasonable accommodation.