Job Description

Hospitality is a Work of Heart at Accor Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

ibis Melbourne Glen Waverley is located just 25 minutes east of Melbourne CBD and offers 155 modern guest rooms, the welcoming Ibis Kitchen & Bar, and four flexible meeting rooms accommodating up to 120 delegates. Perfectly positioned as the gateway to the Dandenong Ranges, the Yarra Valley Food & Wine District, the Mornington Peninsula, Phillip Island, and in the heart of lively Glen Waverley, our hotel attracts both business and leisure travellers seeking comfort, convenience, and exceptional service.

Ibis Melbourne Glen Waverley is part of the Accor group. Accor is Australia’s largest hotel network with over 50 unique brands and more than 5000 hotels operating in 110 countries. We support you to grow and learn every day, and to create meaningful connections with colleagues and guest. Join us to explore Accor’s limitless possibilities.

We are seeking an enthusiastic and goal-oriented Sales Executive to join our team at ibis Melbourne Glen Waverley to drive sales growth with a focus on conferences and events, groups and corporate clients. Reporting to the Sales and Marketing Manager, you will work closely with the operations team to create strong relationships with clients and create memorable guest experiences.

Keys duties include:

• Manage a portfolio of major accounts with a proactive and reactive approach, with a strong focus on Conference & Events
• Assist in the formulation of quotations and conference packages covering venue, function, menu, and accommodation costs
• Provide quotations for enquiries across all segments including Groups, Corporate, Wholesale and Conference & Events ensuring revenue is maximised
• Manage Event bookings from proposal stage to create BEO and handover to operations, and post-event follow-up to ensure client satisfaction
• Ensure up-to-date knowledge of rates, packages and operational details of the hotel in order to be able to conduct site inspections with the hotel's client base
• Use Accor's Client Management System to maintain accurate and up to date details on accounts

Qualifications

What you will bring to the role:

• Minimum 12 months’ experience in a proactive sales role, preferably in a hotel or conference and events focused business
• Ability to work in a fast-paced environment where excellent planning and execution skills are needed
• Exceptional attention to detail and comfortable communicating with all stakeholders
• Sound understanding of emerging trends in the industry
• Understanding of budgeting and forecasting, and ability to prepare reports
• Able to work independently as well as build strong relationships within the hotel team
• Confident and articulate, with negotiation and networking skills
• You must have current full time working rights in Australia

Additional Information

Why Work for Accor?

At Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the environment to learn a wide range of skills as part of a global hospitality brand. Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!

Accor - Careers - Our Philosophy

Benefits:

• Be a part of a global hospitality company and explore Accor’s limitless possibilities
• Accessing pathways for career advancement and personal development within Accor
• Benefit from exclusive Accor discounts and global benefits in our hotels and with our partners
• Enjoy complimentary staff meals, and parking