Job Description

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane is now casting for a dynamic and detail-oriented Sales & Events Coordinator to join our Sales & Marketing Team. The talent is responsible for assisting the Sales & Events team streamlining the process of prospecting, converting, and planning both MICE and local catering events from initial client contact to departure, including the final settlement of account. This role focuses on both sales and event planning administration to ensure W Brisbane is the hotel events market leader in Brisbane. The role assists in directly driving revenue and increases market share across the segments of rooms, B&F, events, group, FIT, spa, and other revenue-generating sources in line with W Hotels and Marriott International’s brand standards.

The successful candidate will have a passion for the hotel and events industry, is eager to build a career with W Hotels and Marriott International, possess excellent verbal and written communication skills and high attention to detail.

RESPONSIBILITIES

Sales Responsibilities:

• Perform general office duties to support the sales team, including answering phones, filing, email communication and creating reports
• Assist with delivering memorable and tailor-made Insider Tours and Client Entertainment
• Assist the sales team with creating formal proposals within 24 hours • Prepare event contracts on a timely basis for the Sales team
• Represent the brand in catering and event sales activities
• Attend weekly forecasting meetings, and actively contribute to related discussions as required
• Analyse the activities of competitors, including their customer base, with the aim of developing and securing new business and providing a market advantage
• Promote Marriott Bonvoy, Connected Responsibly Program, and affiliated offers during the proposal process

Event Planning Responsibilities:

• Assist in the administration of planning of events including full event details, menu selection, and creation of the internal banquet event order and billing charges
• Review all daily beverage & food and conference charges posted to relevant accounts during each event
• Monitor group billing accounts for accuracy and coordinate with the Event Planners for discrepancies
• Support the preparation and action of internal reports, and distribute outstanding to wider Sales & Events team
• Attend weekly BEO Meetings and Group Movement Meetings for key internal stakeholders
• Attend Pre and Post Conference Meetings with event clients as required • Ensure smooth flow of information from Sales/Events to Banquet Services and the Beverage & Food Department
• Provide operational support as required, including assisting with room turns and welcoming guests Talent Profile Education & Experience Required
• Minimum one-experience in a hotel environment or have completed an internship in a business environment
• Possess excellent verbal and written communication and Microsoft Office skills, and a high attention to detail
• Ability to work in a fast-paced environment with strong organizational and interpersonal skills and prioritization of tasks
• Ability to learn and develop further Sales & Events skills through internal training modules
• An interest in further career development in Sales & Events Skills
• Proficiency in Microsoft Office software: Word, Excel, PowerPoint
• Strong proficiency with CITY and Opera PMS is desirable

BENEFITS

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.kennedy@whotels.com