Tharp Custom Cabinetry is family owned and has been in business for over 50 years. We are the largest custom cabinet manufacturer in Colorado, and we create dream spaces through superior customer experiences. Tharp focuses on employees, customers, processes, and continuous improvement, to provide the best quality and lead time to our customers.
The Design + Sales position actively pre-qualifies, pursues, engages, and closes Cabinet and related products and service sales for contractors, design partners, and retail customers. The position is responsible for fully identifying, qualifying, and selling to the contractor, design partner, and retail customer segments of the organization. These segments are vital to the organization and require comprehensive pre-qualification effort inclusive of documented reporting of prospects prior to full sales support.
• Develop and close new business with contractors, design partners, and retail customers
• Detailed management and maintenance of customer list
• Customer interface, management, and maintenance
• Sales material development and presentation
• Concept and final design and drawing development
• Budget/price estimate development
• File creation and management as it pertains to customer development and management
• Other duties as may be assigned
This role requires daily communication with a wide variety of people including, but not limited to: Contractors/Builder executives, Design Professionals, Contractor/Builder site personnel, Tharp personnel including upper managers, A/R and A/P, Manufacturing personnel, Project Management staff, Delivery staff, and Installation Staff. Professionalism and business acumen are essential.
Monday through Friday, 8:00 AM – 5:00 PM. Occasional overtime may be required to complete work requirements, as well as occasional weekend customer appointments. Hours outside of standard schedule will be determined based on customer needs and managed by the Design + Sales person.
Requirements
• Proficient computer skills including MS Office, Outlook, Excel, etc.
• Ability to learn and use proprietary custom software solutions
• Excellent customer service, organization, communication, and problem-solving skills
• Ability to manage several activities at once and make decisions as circumstances change
• Manage allocated resources such as the Design team to confirm customer requests are captured in drawings and quotes
• Set and manage customer expectations relating to design, quote, product, and service
• Advocate for continuous improvement and tight process adherence to deliver quality
• Complete customer follow-up post project completion to obtain reviews and confirm satisfaction
• Ability to work well in a team environment
• Ability to read and interpret construction documents including plans, specifications, and contracts
• Participate with a Tharp Project Manager for product and customer development and relationships
• Create and maintain customer lists including management of customer status and yearly cNPS
• Create and present company sales presentations
• Complete customer design meetings in any Tharp showroom location
• Capture customer needs and develop solutions through active questioning and listening
• Communicate market trends and make recommendations on possible product implementation
• Ability to develop conceptual drawings and design
• Capable of multi-tasking to deadlines to meet customer needs and timelines
• Ability to successfully maintain relationships intellectually as well as technologically
• Experience in cabinet manufacturing, engineering, and production
High School diploma required; bachelor’s degree strongly preferred, or directly applicable work experience.
Previous sales, lead generation, lead development, and customer service experience with a proven track record of closing sales and delivering excellent customer communication are required.
Valid Colorado Driver’s License with a driving record that meets Tharp’s requirements.
20% standing, 20% walking, 60% sitting. Must strictly adhere to company safety policy, including wearing required safety equipment (glasses, hard hat, etc.) where applicable. Driving and travel by personal vehicle is required.
• Ownership
• Service
• Integrity
• Teamwork
• Execute
This role offers a compensation structure designed to reward high performers:
• Base salary $20,000
• Uncapped commission structure — our current sales team averages $100,000 in total annual compensation
• Mileage reimbursement for personal vehicle use
• Customer entertainment and meal reimbursement
• Medical and dental insurance plans
• Paid holidays
• Paid time off (PTO)
Workplace Policy
Tharp Custom Cabinetry is a drug-free workplace. Passing a drug screen and background check is required for employment.
Tharp Custom Cabinetry provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, or genetic information.
Tharp Custom Cabinetry has long been associated with fine craftsmanship and high quality custom cabinetry. Locally owned and operated since 1971, Tharp has grown to be Colorado’s largest custom cabinet manufacturer.
Whether you are planning to build a new home or remodel your current one, it is very likely that cabinetry will be part of your project. Cabinetry is the only “furniture” you’ll buy that will be permanently affixed to your home. The quality, style, and longevity of your cabinetry will affect your family’s lifestyle and the value of your home for years to come. The following is an overview of cabinet construction, component materials, finishes, and distribution which you should consider as you plan your project.
Designed and made in Colorado, we add value to homes by listening to our customers and completing projects using cutting edge technology, combined with the hard work and care of our skilled craftsman. By working directly with our customers, we produce fine, made-to- fit solutions, with an almost infinite range of design and finish options.
Tharp designs, manufactures, delivers, and installs cabinetry in cities throughout Colorado and Wyoming including Denver, Boulder, Fort Collins, Colorado Springs, Cheyenne, and the mountain communities of Winter Park, Steamboat Springs, Vail, and Breckenridge.
We specialize in a variety of cabinetry solutions, including:
Residential
From the smallest remodel to the largest custom project, our made-to-fit solutions can add value to your home.
Commercial
Commercial projects like bank, doctor/clinics, and office tenant finish. Built to fit, in the material and style of your choice, with factory-direct pricing and professional installation available, if necessary.
Multi-Family
From the small fill-in duplex to the large multi-phase complex, our production facility enables us to scale production instantly, ensuring that your project can proceed on schedule.
Contract Manufacturing
Large scale custom production.
