Job Description

Sales Agent - Remote

Working under close supervision, the Sales Agent I supports Wawanesa's growth and profitability by generating new business. This position is responsible for engaging with prospective customers in a virtual call center environment to sell insurance products, explain coverage options, and guide customers in selecting policies that best meet their individual needs.

Job Duties

• Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries.
• Process new business from quote to policy issuance.
• Review potential business in order to determine eligibility and approve coverage.
• Ensure accuracy and completeness of data.
• Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities.
• Achieve production sales goals in a fast-paced, high volume environment.

Qualifications

• College Degree or equivalent combination of relevant experience and education.
• Ability to negotiate to win/win results while focusing on the quality of the transaction.
• Good decision making skills in complex and high pressure situations.
• Good verbal and interpersonal skills.
• Ability to identify an issue, determine resolution and complete action as required.
• Strong ability to handle sensitive information and maintain confidentiality.
• Good organizational & time management skills.
• Sales, marketing, or customer service experience would be considered an asset.
• Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license would be considered an asset.
• Knowledge of multiple personal lines insurance products, coverages, and insurance guidelines would be considered an asset.
• In order to work the Spanish-speaking queue, fluency in Spanish is required.
• Prior personal lines insurance sales experience and completion of insurance courses preferred.

Remarkable benefits:

• Health coverage for medical, dental, vision

• 401(K), Roth 401 (k) saving plan with company match

• Remote work opportunities

• Tuition assistance

• Employee appreciation and recognition

Wawanesa Insurance is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon. We are committed to being there for our members when they need us most and supporting our communities. We’ve been serving our members since 1975 and have been recognized for our award-winning customer service.

We are proud to be an affiliate of the Auto Club of Southern California (AAA), Wawanesa and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.

We are proud to offer employees the flexibility to work from home (remote). You may work in any state where Wawanesa currently operates in the U.S. or a state the company has the ability to run payroll. Please check with the Recruiter to determine if your remote work location is allowed.

Wawanesa Insurance is an Equal Opportunity Employer.

Our organization participates in E-Verify.

Wawanesa Insurance will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.