Job Description

Our client is looking for a motivated and customer-focused Sales Agent to join their team. The successful candidate will be responsible for maximising sales opportunities, providing excellent customer service, and promoting the company's products and services.

Key Responsibilities

• Maintain up-to-date knowledge of the products and services offered.
• Sell available fares and process top-ups through the various sales outlets.
• Promote and upsell specific products and services according to company objectives.
• Handle cash, top-ups, and sales of travel cards accurately.
• Complete end-of-shift sales reconciliation according to established procedures.
• Maintain adequate stock levels of cards and other sales materials.
• Prepare and submit accurate periodic reports when required.
• Respond to customer queries in a professional and helpful manner.
• Deliver a positive customer experience and contribute to customer satisfaction.
• Maintain a clean and professional appearance, including the correct use and upkeep of the company uniform.
• Identify opportunities for improving sales performance and customer service.
• Carry out other duties related to the position as required by the operational needs of the business.

Requirements

Education and Qualifications

• Ordinary level of education in Mathematics.
• Good verbal and written communication skills in English.
• Knowledge of Maltese will be considered an advantage.

Experience

• Previous experience in sales, retail, customer service, or a similar position will be considered an advantage.

Skills and Competencies

• Friendly and sociable personality.
• Strong persuasion and sales skills.
• Customer-focused approach.
• Good organisational and time management skills.
• Ability to work independently and remain self-motivated.
• Target-oriented mindset.
• Good problem-solving skills.
• Ability to work accurately when handling cash and financial transactions.
• Professional appearance and attitude.

Join Our Client's Team

If you are a motivated and customer-focused individual with a passion for sales and helping people, we would love to hear from you. Apply today and take the next step in your sales career.