Job Description

Seasonal | Full-Time or Part-Time | October–Holiday Season

Polène

Founded in 2016, Polène is a French leather goods brand distinguished by exceptional artisanal craftsmanship and timeless, organic designs inspired by nature. With continued international growth, we are building a strong team dedicated to delivering an elevated client experience rooted in craftsmanship, creativity, and hospitality.

Join our flagship store team and help bring the Polène universe to life for our local and international clientele during the holiday season.

Role Overview

As a Seasonal Sales Advisor, you will be a key member of the South Coast Plaza Team during one of our busiest periods of the year. This is a sales-focused, flexible role where you will deliver exceptional client experiences while supporting the broader needs of the boutique.

In addition to driving sales and clienteling, you will contribute to inventory, replenishment, stock organization, merchandising, cash handling, opening/closing, and other store operations as needed.

This seasonal position offers potential for conversion to a permanent role based on business needs and performance.

Key Responsibilities

Sales & Client Experience

• Welcome and engage clients, providing personalized and elevated service throughout their visit.
• Build strong product knowledge across Polène’s leather goods and jewelry collections.
• Drive sales by understanding client needs and providing thoughtful product recommendations.
• Build lasting client relationships through clienteling and personalized follow-up.
• Represent Polène’s brand, service, and craftsmanship standards at every interaction.

Boutique Operations

• Support receiving, inventory counts, stock organization, transfers, and replenishment.
• Maintain an organized stockroom and ensure merchandise and supplies are available on the sales floor.
• Support merchandising and overall boutique presentation.
• Process transactions accurately and support cash management procedures.
• Assist with opening and closing procedures and daily store operations.
• Flex between front-of-house and back-of-house responsibilities based on business needs.

What We’re Looking For

• Previous experience in luxury, premium retail, fashion, hospitality, beauty, or another high-service environment.
• Strong sales and customer service skills with a genuine interest in luxury and craftsmanship.
• Comfortable working across both sales and store operations.
• Collaborative, proactive, adaptable, and detail-oriented.
• Confident engaging with local and international clientele.
• Fluency in English required; additional languages are a plus.
• Availability to work weekends, evenings, and peak holiday periods.
• Ability to commit through the holiday season.

Compensation & Benefits

• $23–$25/hour, plus bonus incentive.
• Monthly and quarterly performance bonuses.
• Opportunities for growth within our expanding U.S. retail network.
• A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.

If you are passionate about luxury, energized by exceptional service, and enjoy working in a fast-paced team environment, we invite you to join Polène for the holiday season.

Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.