Job Description

ALOHAS is a Spanish fashion start-up built on a simple idea: only make what people actually order. No overproduction, no deadstock, no waste — just conscious fashion, made to last. We are a fast-growing, international team and we are looking for people who want to help build something different.

THE ROLE

We are looking for a results-driven Sales Advisor for our brand-new store in Rome who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.
• Understand store KPIs and take ownership of your impact on performance.
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.
• Communicate regularly with teammates and management.
• Share feedback and knowledge to help the team grow.
• Assist with stock replenishment and inventories as needed.

WHAT WE ARE LOOKING FOR

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in English and Italian (Spanish or any other language is a plus)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit

WHAT WE OFFER

• Contracts of 40h, 30h or 20h/week under CCNL Terziario, Distribuzione e Servizi.
• Start date: December 2026, with training before the opening.
• The chance to open a brand-new store and build your team from scratch.
• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
• Be an ambassador of the ALOHAS brand ✨.
• Exclusive Discounts 💯: Your family and friends benefit too!
• Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journey.
• A Company with Soul:
• We live and breathe sustainability.
• We support family-life balance, parenthood, gender equality, and diversity.

Ready to shape the future in a premium fashion brand? Join us and leave your mark 🚀

About ALOHAS

Want to know more? Video Presentation

Apply to work with us: careers.alohas.com

Our website: alohas.com IG: @alohas