Job Description

Role Profile:

As a Sales Advisor, your key accountabilities will be to recommend and assist customers in selecting the ideal product suitable for their individual preferences and needs. You will also be expected to build and maintain good relationship with customers to ensure customer retention.

Location : Mega Bangna / Siam Paragon

Responsibilities:

• Provide professional consultation to customers on coffee machines, accessories, and consumables
• Demonstrate product features, usage, and benefits clearly
• Achieve individual and store sales targets
• Upsell and cross-sell related products
• Handle customer inquiries, complaints, and after-sales support professionally
• Ensure product displays, counters, and demo machines are clean and well-presented
• Maintain in-depth knowledge of coffee machines, brewing methods, and brand positioning
• Process sales transactions accurately via POS system
• Monitor stock levels and report replenishment needs to the supervisor
• Participate in training, promotions, and brand activities

Requirements

• High school diploma or equivalent (Bachelor’s degree is an advantage)
• Experience as a Barista or in a coffee-related role is preferred
• Retail sales experience (appliances, coffee, or premium products is a plus)
• Knowledge of coffee brewing methods and basic machine operation
• Good communication and interpersonal skills
• Passion for coffee and customer service
• Ability to work shifts, weekends, and public holidays

Key Competencies

• Sales-driven mindset
• Persuasion and negotiation skills
• Relationship management
• Adaptability and resilience
  
  

Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field (preferred)
• 1–3 years of experience in sales or customer-facing roles

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [ https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Benefits

• Fixed Bonus
• Training & Development
• Group insurance