Job Description

Are you passionate about technology and wellness, looking for a part-time role and open to the opportunity to work at the well known department store?

If your answers are yes, you could be a great candidate for the Oura Sales Advisor role in John Lewis, Oxford Street, London.

We offer:

- Fixed term contract ( until the end of February 2027)

- £14.80 per hour plus commission

- Part time role to work every Sat and Sun

- 13 hrs contract

- This role will be based within the John Lewis with support to other Oura branded locations across London

Overall purpose of the role

As an Oura Sales Specialist, you will be forming part of a diverse and knowledgeable team of sales enthusiasts, dedicated to delivering exceptional product guidance and brand awareness in store for our client, Oura.

Your primary responsibility is to bring the Oura products to life through in store demonstrations serving as an invaluable resource for product knowledge, inspiring customers with our product range and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store in which you are based.

About Stellar Global

Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.

Key Accountabilities:

Drive revenue through exceptional client service in line with company standards

Gain a comprehensive understanding of the Oura product range

Building a great rapport with customers & bringing products to life through engaging demonstrations

Proactively drive sales through building long-standing customer relationships and build a personal shopping approach to our customers’ needs

Converting interest into sales & achieving individual and team sales targets

Follow Stellar & John Lewis policies and exceptional standard

Embrace the Stellar values: Work Smart, Own, Stay Curious and Be Can Do

Personal Specification (knowledge/experience):

Prior experience in a premium customer service environment would be advantageous

The ability to convert sales and achieve KPIs

Passionate about fitness and/or wellness

Someone who is customer oriented and takes a consultative approach to selling

A team-player who loves sharing their passion with others

Ambition and openness to learn and develop your own skill set

Excellent communication skills

A positive mentality and a drive to succeed

Additional languages would be advantageous

What do we offer:

Fixed term contract till the end of February, 2027

£14.80 per hour plus commission

2 days per week , Saturday and Sunday

13 hrs contract

Intensive training will be provided

Medicash

About Stellar Global Ltd

We design omnichannel retail experiences for brands across Europe to positively impact ROI. With people, intelligence and performance at our core, we help you deliver memorable experiences – whether virtual, physical or hybrid – to cement brand love and create the next customer for life. We enable clients to succeed across all platforms and markets, providing rapid, actionable insights throughout the journey to facilitate efficiency and increase profitability.

Physical: Put your brand in the hands of product experts that know how to tell your story, nurture loyalty, and deliver sales success.

Virtual: Combine video, live chat and social selling to connect with your customers, no matter where they are.

Hybrid: Utilise all our expertise to create a truly omnichannel solution – reaching your customers across the retail landscape.

We exist to build relationships that unlock potential. We are straight talking, smart people who enjoy collaborating and asking the big questions that push us forward.

This company culture allows us to offer high quality, data driven retail experiences that build connection and drive growth. It’s through these that we are able to engage a more valuable community for the future of your brand.

To talk about how we can help improve your retail business performance, get in touch with freya.wakefield@stellar.global

Industry

Consulting & Advisory

Company Size

51-200 employees

Headquarters

London, GB

Year Founded

2019

Website

stellar.global

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