Job Description

Sales Advisor Part Time role (for domestic appliances such as premium washing machines, fridges etc), John Lewis, High Wycombe is now open!

We offer:
- £13.85 per hour (plus commission)
- to work 3 days per week on Friday, Saturday and Sunday
- 20 hrs contract
- flexibility to cover weekdays, holidays and sickness

We have some exciting new opportunities for enthusiastic, motivated Sales Advisor to work with our premium retail client in a prestigious department store. As a Sale Advisor, you will be responsible for building a great rapport with customers, demonstrating the range of premium products (white goods) using knowledge and expertise, and converting interest into a sale.

Overall purpose of the role:
As a Sales Advisor you will be forming part of a diverse and knowledgeable team of sales enthusiast within the John Lewis store, dedicated to delivering exceptional product guidance for our client. Your primary responsibility is to be the go to person for customers who are visiting John Lewis and looking to add or replace ovens, washing machines and other major domestic appliances to their homes.

You will serve as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-orientated approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store

About Stellar
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.

What we are looking for in a Sales Advisor:

Prior experience in a premium customer service environment

Professional approach, excellent communication skills

Personable, someone who enjoys building great rapport with customers and other work colleagues

Ability to learn and demonstrate a range of products to both the consumers and colleagues

Confident, passionate about making sales and target driven

Record individual sales data report daily

Proactive in making the most of quiet and challenging days at work (check the stock, ensure displays are working and the working area is tidied and clean, etc.).

Someone who is a problem solver and aims to find the best product/solution for the customer’s queries

Flexibility to cover weekdays, holidays and sickness

In return we offer:

£13.85 per hour plus commission

3 days per week permanent contract ( 3 months probation period)

20 contracted hours per week

Fri/Sat 10am-6pm, Sunday 11am-5pm

An exciting, part-time position working with a premium brand

Full training, uniform and kit will be provided

About Stellar Global Ltd

We design omnichannel retail experiences for brands across Europe to positively impact ROI. With people, intelligence and performance at our core, we help you deliver memorable experiences – whether virtual, physical or hybrid – to cement brand love and create the next customer for life. We enable clients to succeed across all platforms and markets, providing rapid, actionable insights throughout the journey to facilitate efficiency and increase profitability.

Physical: Put your brand in the hands of product experts that know how to tell your story, nurture loyalty, and deliver sales success.

Virtual: Combine video, live chat and social selling to connect with your customers, no matter where they are.

Hybrid: Utilise all our expertise to create a truly omnichannel solution – reaching your customers across the retail landscape.

We exist to build relationships that unlock potential. We are straight talking, smart people who enjoy collaborating and asking the big questions that push us forward.

This company culture allows us to offer high quality, data driven retail experiences that build connection and drive growth. It’s through these that we are able to engage a more valuable community for the future of your brand.

To talk about how we can help improve your retail business performance, get in touch with freya.wakefield@stellar.global

Industry

Consulting & Advisory

Company Size

51-200 employees

Headquarters

London, GB

Year Founded

2019

Website

stellar.global

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