Job Description

Responsibilities: -

• Responsible for the sales target of the assigned SIS counter.
• Ability in maintaining the tidiness of the counter.
• Ability to display & refresh all visual merchandising display according to the guideline.
• Maintain good customer services.
• Handles customer feedback / complaints efficiently.
• Maintain healthy stock inventory at counter, based on the Based Stock & Global Count.
• Ability to update Management on market competition, demand and changes.
• Performs any other responsibilities as assigned by the Management.
• Coordinates, liaises and assists customer on service-after-sales (repair).

Requirements: -

• Previous retail, sales and/or hospitality experience a major plus.
• Computer literate; familiarity using POS systems.
• Extremely personable, positive, and approachable.
• Fantastic customer service skills.
• Able and willing to work retail hours, including weekends and public holidays.

Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.