CHANEL

Sales Advisor

CHANEL  •  Kingdom of Spain (Onsite)  •  18 days ago
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Job Description

Join the founding team of our unique Concept Store in Marbella, bringing together the elegance of Maison Michel and the precious craftsmanship of Goossens As a Luxury Sales Associate, you will be at the heart of the client experience.

Main Missions

Sales Excellence

  • Master sales techniques and inspire colleagues.
  • Offer inspiring and creative advice to clients.
  • Achieve set sales and performance targets (KPIs).

Client Experience

  • Be a storyteller and personal stylist for clients.
  • Inspire customers and deliver expected services and communication.
  • Develop the customer database.
  • Manage after-sales service.

Business Development

  • Know best/slow sellers and identify missed opportunities.
  • Analyze figures and KPIs to improve business; be familiar with daily reports.
  • Identify customer profiles and anticipate their needs.
  • Share insights and learnings with the Boutique Manager.

What Impact You Can Create

  • Forge strong emotional connections between clients and the Maisons.
  • Ensure exceptional quality of service from product discovery to loyalty building.
  • Support the growth and reputation of the concept store.

What Energizes You

  • Passion for luxury fashion, jewelry, and art.
  • Desire to create unique customer experiences.
  • Working in an entrepreneurial retail environment.

What You Will Bring

  • Charismatic, curious, and determined personality.
  • Significant sales experience, ideally within the luxury sector (fashion, jewelry, accessories).
  • Emotional intelligence, humility, natural leadership and teamwork.
  • Ability to collaborate and leverage the retail structure for growth.
  • Fluent Spanish and English.
CHANEL

About CHANEL

Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.​

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.​

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.​

Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.​

Industry
Fashion & Apparel
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
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