Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

About us:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Sales Administrator is responsible for:

• Managing the incoming queue of orders from the business country
• Entering orders into system pursuant to individual order characteristic requirements.
• Checking order against authorization scheme
• Maintaining the order queue to secure a smooth business process within the KPIs set
• Managing electronic orders by auditing orders for completion and accuracy
• Creating / updating customer specific reporting
• Addressing customer inquiries related to open orders (ETAs, order status updates, product information, pricing, etc.)
• Liaising with other sales members, organization, teams and management to resolve basic to moderately complex transactional issues

​About you:

We are looking for someone:

• Positive!
• Highly motivated
• Open-minded

Who also:

• Has some commercial understanding or relevant experience
• Has previous experience in support or customer service (around 1 year is a plus, but not required)
• Has good verbal and written communication skills in English
• Feels comfortable communicating professionally with different stakeholders, both internally and externally
• Is able to multitask and adapt quickly in a dynamic environment
• Has a good working knowledge of MS Office (Word, Excel)
• Has experience with SAP or familiarity with its key functionalities (considered an advantage, not required)

About our offer:

Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system
• Additional health insurance
• Food vouchers & Transport Allowance
• Well-being Program & Multisport card
• Referral and baby bonus
• Paid holiday days increasing in time
• Chance to practice foreign language skills and attend different trainings
• Various opportunities for career development and growth within the company
• Free access to LinkedIn Learning Platform
• Hybrid type of work
• Modern office space with free coffee and hot beverages
• Recognition awards

We do not finish with the good news, because we additionally offer:

• Competitive salary & Bonus system? – Yes, of course!
• Additional health insurance? – A very good one, by the way.
• Food vouchers & Transport Allowance? – Absolutely!
• Well-being Program & Multisport card? – We care about our health, so yes!
• Referral and baby bonus? – No doubt about it.
• Paid holiday days increasing in time? – Of course.
• Company discounts, that are actually usable? – You bet!
• Language courses? – Yes, you can easily upgrade your work language with us!
• Free access to an online learning platform? – Yes, yes, yes.
• Many trainings and academies, including opportunity for ACCA certification? – Obviously.
• Great career growth and development opportunities? – Let’s see… Yes!
• Hybrid type of work? – Absolutely!
• Recognition awards? – Of course.
• Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself
• Modern office space with free coffee and hot beverages? – And the coffee is actually good!

Interested? We thought so – apply now!

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria