Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Sales Administrator is responsible for:

• Managing the incoming queue of orders from the business country

• Entering orders into system pursuant to individual order characteristic requirements.

• Checking order against authorization scheme

• Maintaining the order queue to secure a smooth business process within the KPIs set

• Managing electronic orders by auditing orders for completion and accuracy

• Creating / updating customer specific reporting

• Addressing customer inquiries related to open orders (ETAs, order status updates, product information, pricing, etc.)

• Liaising with other sales members, organization, teams and management to resolve basic to moderately complex transactional issues

​About you:

We are looking for someone:

• Positive!

• Highly motivated

• Open-minded

Who also:

• Has some commercial understanding or relevant experience

• Has previous experience in support or customer service (around 1 year is a plus, but not required)

• Has good verbal and written communication skills in English

• Feels comfortable communicating professionally with different stakeholders, both internally and externally

• Is able to multitask and adapt quickly in a dynamic environment

• Has a good working knowledge of MS Office (Word, Excel)

• Has experience with SAP or familiarity with its key functionalities (considered an advantage, not required)

About our offer

Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system

• Additional health insurance

• Food vouchers & Transport Allowance

• Well-being Program & Multisport card

• Referral and baby bonus

• Paid holiday days increasing in time

• Chance to practice foreign language skills and attend different trainings

• Various opportunities for career development and growth within the company

• Free access to LinkedIn Learning Platform

• Hybrid type of work

• Modern office space with free coffee and hot beverages

• Recognition awards

We do not finish with the good news, because we additionally offer:

• Competitive salary & Bonus system? – Yes, of course!

• Additional health insurance? – A very good one, by the way.

• Food vouchers & Transport Allowance? – Absolutely!

• Well-being Program & Multisport card? – We care about our health, so yes!

• Referral and baby bonus? – No doubt about it.

• Paid holiday days increasing in time? – Of course.

• Company discounts, that are actually usable? – You bet!

• Language courses? – Yes, you can easily upgrade your work language with us!

• Free access to an online learning platform? – Yes, yes, yes.

• Many trainings and academies, including opportunity for ACCA certification? – Obviously.

• Great career growth and development opportunities? – Let’s see… Yes!

• Hybrid type of work? – Absolutely!

• Recognition awards? – Of course.

• Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself

• Modern office space with free coffee and hot beverages? – And the coffee is actually good!

Interested? We thought so – apply now!

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria